Email sending, templates, notifications, and @mentions
View and manage all client communications — emails, portal messages, and trip conversations — in one place.
Updated Aug 6, 2026
Set up personal and agency email signatures that are automatically appended to outgoing emails.
Updated Aug 6, 2026
Grow your marketing audience without cluttering your pipeline — import subscribers, organize with tags, and add them to campaigns in one click.
Updated Aug 2, 2026
Group your email templates into categories you name yourself, reorder the sections, and rename a category to move every template in it at once.
Updated Jul 29, 2026
A complete worked example: take your own series of emails, build them into one automation for a single cruise line or supplier, and have it enroll itself every time someone books that supplier.
Updated Jul 24, 2026
Set up automations that send emails and create tasks automatically at every key milestone — booking confirmation, payment reminders, pre-trip prep, and post-trip follow-ups. Assign automations to trips automatically or manually.
Updated Jul 24, 2026
Personalize automation emails in your own voice, or turn off a supplier email for your clients only — your agency's shared automations and every other advisor stay untouched.
Updated Jul 21, 2026
One morning email with your overdue and upcoming tasks, invoices due, leads that have gone quiet, and client birthdays.
Updated Jul 20, 2026
Personalize templates and automated emails with merge tags like {{client_first_name}}, {{ship_name}}, and {{cruise_length}} that auto-fill from your trips and bookings.
Updated Jul 12, 2026
Push leads from Facebook Lead Ads through Make.com into JourneyFuse, then auto-send a specific email based on the ad set or source.
Updated Jul 2, 2026
How JourneyFuse reads each client's Castaway Club tier and automatically times the port-adventures and Palo/Remy booking-window emails to the exact day their window opens.
Updated May 31, 2026
Automatically tag leads based on what they enter in your intake forms — referral codes, destinations, anything you collect.
Updated May 18, 2026
Send bulk emails to your clients — filtered by tag, agent assignment, or the whole agency — with open and click tracking.
Updated Mar 22, 2026
Stay informed with in-app notifications for leads, payments, trip departures, email delivery, mentions, and more.
Updated Mar 13, 2026
Tag team members in notes and support tickets to notify them and keep everyone in the loop.
Updated Mar 13, 2026
Compose and send emails to clients from your JourneyFuse inbox with rich formatting, images, and thread history.
Updated Mar 13, 2026