Travel advisors don't just use JourneyFuse.They rave about it.
Every quote on this page is real — from public reviews on Host Agency Reviews, posts in our advisor community, messages advisors sent our support team, and what they told us on calls.
On Host Agency Reviews
Read every review on hostagencyreviews.com →Everything lives in one place. We were running five or more tools just to manage leads, email, forms, and commissions.
What I like most about JourneyFuse is that I don't fight with it.
I love that everything I need is in one place — from CRM and itineraries to client forms and payments.
I like the functionality and the responsiveness of the development team.
JourneyFuse solves many of the day-to-day challenges of running a travel business.
The support is genuinely fast. I've submitted tickets and gotten real, useful responses back quickly.
Straight from our support inbox
We answer support tickets fast — median first reply is under an hour — and advisors notice. These are real replies they sent back.
I LOVE the program. It's far more comprehensive, useful, and enjoyable than many others I trialed!
Literally the reason I left the other CRM was a missing feature — and you all fixed it in a day, which makes me SO HAPPY!
You are my hero. I'm over here managing 125 active trips and moving everything over — I love this platform and am so excited to use it.
It's truly amazing how quickly issues are addressed, no matter how significant they are. The improvements have been great in such a short period of time.
This is awesome! Thank you guys for always being one step ahead and adding these new features.
Worked flawlessly. Can't tell you how much I really love working in this CRM — thanks as always!
You guys and the support you provide are incredible.
Thank you for the super fast reply and fix! I am in the process of moving over to JourneyFuse!
I LOVE IT! Thank you! Your patience with me has been remarkable!
It's perfect! You guys are absolutely the best!
I really love this software.
Y'all are amazing. Thank you SO MUCH for the work you do to make this CRM amazing!
Wow, that was quick — thank you! If it wasn't the product I'm falling in love with, it'd be the support team keeping me here.
You are creating an amazing product here. I'm strongly considering moving over just based on how quickly you implement fixes and new features alone.
We are SO impressed with your platform and how it can be soooo helpful to not only us but also for our clients.
This is perfect, thank you! It makes quoting and building so much easier with everything in one place.
Thank you so much for the quick response and the detailed explanation. Thanks again for your help and for the excellent support!
Awesome! Worked beautifully — thanks!
See why they switched. Try JourneyFuse free for 30 days.
Start Free TrialI really appreciate that you've taken the time to understand how these groups actually work in the real world, particularly the nuances of Canadian bookings and Canadian tour operators, which can work quite differently from the U.S. market. It gives me a lot of confidence knowing you're looking at how JourneyFuse needs to work with real Canadian group bookings.
I’ve spent many years working with CB, Tres, Travefy, and Wix, and no one has given me the level of attention you’re giving me right now. … With Travefy, I’m constantly asking, “Can you add this? Can you add that?” They do make progress, but not with the speed you’ve shown me.
I'm officially a JourneyFuse member, and I'm still blown away by everything it has to offer. The more time I spend setting everything up and learning the system, the more impressed I am with how much thought has gone into it. … It's clear that you all genuinely listen to travel advisors and keep working to make JourneyFuse even better. … I'm so happy I made the switch and can't wait to see where you and your team take it next!
So that's actually kind of cool that you're going to have my entire KHM history in JF. … I'm blown away by how easy it is to find the data that I need. Y'all have built something really special over there.
Tim, y'all are the literal best. I am at the WorldVia annual conference and I've been talking about JF nonstop. I have so many people interested in JF!
I was so accustomed to CB for windows and they do not have this feature (very important feature). And the Travefy Platform is kind of strange that it does not "invite" people to reply or communicate with me in the platform … I love your journey platform. Really.
Yay! Thank you. I will be able to cancel my TravelJoy!
As someone like myself that has been in the Tech/Web/Dev/MSP space for just about 30 years, I have to say I am very impressed when I come across a support team that handles tickets as quickly as I pride my own team on.
I was able to re-send the newsletter and it had about a 29% open view. Which was similar to what I had with mailchimp. I do like the Newsletter feature with the CRM. One less program I have to keep track of. The layout and structure is so easy to maneuver.
First, thank you so much for getting back to me so quickly. The customer service thus far has been incredible. … I love how you all have automations preset
You guys are awesome! Loving this new system. The group booking tab is HUGE!
We were about to revamp my travel joy and change to a team structure in order for the triggers to go to everyone properly. Seems like this is a similar feature! So it’s timely that I came across JourneyFuse.
Tim, you guys are making my life so much easier...Thank you for listening to us.
All good. I work in IT and do a little dev work too. Pretty impressed so far.
My current plan is to transition all of my future trips - 2027, 2028 and remaining 2026 into JourneyFuse … thanks again for your support and AWESOME product.
JourneyFuse really does make things simpler, and I really look forward to having clients use their portal. The portal, command centers and having gift cards as an authorization option were some of my favorite features.
This should be a game changer for the team!!!! … This is EXACTLY what I was hoping for. … Thank you for being an incredible partner to Atlas Coast.
Oh my gosh this is wonderful about the paid in full email automatically being sent to my clients once its marked as paid! … I'm still trying to figure out my groove with JourneyFuse but am so much calmer and grateful that you created this CRM. It just makes sense in a great way.
Every feature, one price. No credit card required.
Start Free TrialSo, JF will be the client-facing tool for this; I really like the mobile app and links, as opposed to PDFs. It's more current and doesn't feel outdated. … You guys are the best!
I am really liking what I am seeing with this CRM, and I love how responsive you are. I will be signing up after my 30-day trial.
I really love the note at the top of the automation page now that shows which email is turned off. That is genius.
Y’all are amazing! Thanks for the quick reply … The more I keep working on my client’s trips, the more cool JourneyFuse features I find.
I am a good bit into copy/paste emails over into the automations portion. Much easier than I thought it would be.
Okay initial reaction is this rocks. I love the ability to choose photos and change the title before import.
BTW I am loving your program, especially the Disney and Universal features as that is mostly what I sell.
This is amazing and fabulous! Green light go! Thank you so much for your assistance. I’m so excited to get things setup and ready to use in JourneyFuse!
Thank you for being awesome! I have created about 10 forms yesterday and your support helps us accomplish these things!
I continue to be impressed with your speed of implementation. Thank you!!!
Your software is amazing, and you guys are terrific help.
Just amazing how quickly you address everyone's issues, suggestions, etc.
Thank you so much! Love the quickness you do with all of these suggestions or critiques.
As you can tell, I'm jumping in with both feet and you're making it so easy.
Awesome! Thank you so much. I do hope I’m not being a bother with all of these tickets.
Said on a call with us
Advisors walk us through how they work today — the tools they juggle, what they pay, what they gave up on. These lines are from those calls, with only the ums taken out.
I feel like this is a great mix of a CRM, an itinerary builder, and Trello at the same time.
My previous host agency didn't offer… something like this, and I was paying $40 a month to do itineraries and all that. I'm like, so the $16 upcharge is not a bad deal at all… It's definitely a bargain, for sure.
There's Travefy, there's TravelJoy, there's WeTravel… none of them are really geared towards group travel… Travefy does itineraries really well, but it doesn't really do the CRM part of it really well. And then when we got into JourneyFuse… this does things really well.
I think overall the system is amazing what you've built here. Compared to TravelJoy and all the others, Travefy and the other stuff that I've seen… much better.
That just saved 15 hours of work.
Y'all's site and services and everything are just fantastic… you guys are phenomenal in fixing them.
I've done a few trials with a range of different products, and I feel your product is the best suited for what I'm after right now.
In the advisor community
Advisors talk to each other in our Travel Advisor Community group — about what they switched from, what they automated, and what finally stopped getting in their way. These are their own words.
Thank you for making me really feel like my voice matters as you shape this new system. It's like there is some sort of magic button that gets pressed and things are just done. I am convinced that you and your team do not sleep.
As a techy who has been around for many years, and currently developing other software, I am quite impressed with this product and the team behind it. Fixes and improvements seem to be coming very quickly.
Finally created my account and started my trial. This dashboard is beautiful! Been in it for five seconds and I'm already so impressed — and I'm a tough cookie to crack.
Coming from other platforms, I never felt heard, but JourneyFuse is totally different. I love it!
Just learned about JourneyFuse and started my free trial a couple days ago. It has been the easiest and smoothest CRM I've used!
We have replaced so many things with it and automated a ton of things. It's going to make our lives so much easier.
I have been so impressed and thankful for the work behind the product and the wonderful team they have.
I had 2 days left in my trial and I just signed up for the membership! With my JourneyFuse membership, I was able to cancel 4 other subscriptions — Travefy for itinerary building, TravelJoy for CRM and credit card auths, Flodesk for email campaigns, and Sion for commission tracking — and save my business $257 a month, which cuts my monthly overhead by 66%. Wins all around!!
The support team is INSANE! I make requests and within hours — granted. I feel like I have a little magical genie.
See what they see.
Every feature, one price. Try JourneyFuse free for 30 days — no credit card required.
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