Disney & Universal Travel Agent Software
The travel CRM built for Disney and Universal specialists.
JourneyFuse runs the entire theme park workflow — from the ADR opening queue to per-trip command centers, live park data, dining alerts, packages, and rebook deals. Everything a park-focused advisor needs, in one place.
A home base for every park client
Disney & Universal HQ gives you one workspace for all your park trips — total trip counts, which clients are at the parks today, today's park hours, and the ADR opening queue so you never miss a 60-day dining window. Each trip gets its own command center: a milestone timeline that runs from booking through final payment, park reservations, pre-arrival, and welcome-home.
Park days, dining alerts, and live data that plan themselves
Assign a park to each day of the trip with crowd forecasts, and it syncs straight into the client's itinerary. Live park hours and show schedules flow in automatically so itineraries stay accurate without manual updates. For the tables that vanish in seconds — Be Our Guest, Space 220, Cinderella's Royal Table — Dining Finders monitor availability and alert you the instant a reservation opens.
Email imports and packages built for park bookings
Clients forward their Disney and Universal confirmations and JourneyFuse parses them into a review queue — no retyping booking numbers. Then group the whole vacation into a Package: one booking that holds the price and commission, with the resort, tickets, dining plan, and Express Passes nested inside as included components. One clean record instead of a dozen scattered line items.
Rebook deals that put money back in your clients' pockets
Disney and Universal release new promotions constantly. When a new promo covers an upcoming package trip, JourneyFuse flags it with an estimated savings amount so you can proactively rebook the client cheaper — turning a routine deal release into a reason for clients to rave about you.
What You Get
Disney & Universal HQ — clients at the park today, park hours, ADR queue
Per-trip command centers from booking to welcome-home
Park days with crowd forecasts that sync to the itinerary
Dining finders and alerts for hard-to-book restaurants
Live park hours and show schedules in every itinerary
Email import of Disney and Universal confirmations
Packages that nest resort, tickets, dining, and Express Passes
Rebook deals with estimated savings on promo releases
Command Center
Ready for payout
Rebook deal available — est. $310 savings
Trip Command Center
Every park trip on its own milestone timeline.
Command centers track each Disney and Universal trip from booking through final payment, park reservations, pre-arrival, and welcome-home — so your whole team stays proactive and nothing depends on memory.
FAQ
Common questions about disney & universal travel agent software
See JourneyFuse in action
Watch how travel advisors use JourneyFuse to run their entire business from one platform.
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See the travel CRM built for Disney and Universal specialists.
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