Tracking Commissions

For team workspaces: Owners and admins now have a dedicated six-tab dashboard for running commissions end-to-end. See Agency Commissions Dashboard for Today, Inbox, Payouts, Suppliers, Ledger, and Settings tabs.

JourneyFuse tracks commissions at the booking level. Each booking on a trip can have a commission entry with expected amounts, received amounts, and status tracking through the full lifecycle.

Commission Entries

A commission entry is created for each booking that earns a commission. Each entry tracks:

Field	Description
Gross Amount	The total commission from the supplier
Agent Amount	The agent's portion after applying the commission split
Applied Split %	The split percentage used to calculate the agent amount
Status	Current stage in the commission lifecycle
Expected Date	When you expect to receive the commission
Date Received	When the commission was actually received
Booking Reference	The supplier's confirmation number

Commission Statuses

Commissions move through these stages:

Status	What it means
Estimated	Commission amount estimated but trip hasn't ended yet
Pending	Trip has ended, commission expected but not yet received
Outstanding	Commission is overdue — expected date has passed
Received	Commission payment received from supplier

Agency Workflow Milestones

If your workspace uses the full agency workflow, owners and admins will often think about commissions in five operational steps:

1. Submitted — the advisor filed the commission
2. Matched — supplier cash was recorded and matched
3. Accepted — the owner finalized the supplier payment
4. Payable — the advisor portion is released for payout
5. Paid — the advisor payout was recorded

The Agency commissions table uses these milestone labels so the current step is easier to understand at a glance.

When an owner records the final advisor payout, JourneyFuse can also send a payout summary email so the advisor can see exactly what that payment covered.

Viewing Commissions on a Trip

Open any trip and go to the Commission tab to see:

• Summary cards showing Expected, Received, and Outstanding totals
• A list of all commission entries for the trip's bookings
• Actions to mark commissions as received or submit them

Each entry shows the supplier name, booking type, confirmation number, amounts, and current status.

Adding a Commission Entry

There are two ways to add a commission:

Quick-add from a booking — Open any booking on a trip. If it doesn't have a commission yet, you'll see a commission row right on the booking card with a gross amount field and a Track button. Enter the amount, click Track, and you're done — no dialog, no extra steps. The agent amount is calculated automatically from your commission split.

From the Commission section — Scroll to the Commission section on the trip page. If any bookings are missing commissions, you'll see them listed with a Track Commission button. Click it to open the full commission entry form with that booking pre-selected. You can also click New Commission to create an entry from scratch.

No bookings yet? You need at least one booking on the trip before you can track commissions. The Commission section will show an Add Booking button to help you get started.

For a full explanation of how trips, bookings, and commissions relate to each other, see Trips, Bookings & Commissions.

Marking as Received

When a commission payment arrives, click the dollar sign icon on the commission row and select a received date. This updates the status to Received and records when the money came in.

Submitting a Commission

Use the Submit or Prepare Submission button to create a formal commission submission. This captures all the details — supplier, reservation number, guest name, commission amounts — and moves the commission into the submission workflow. See Submitting Commissions for the full step-by-step guide.

Related

• Submitting Commissions — step-by-step submission guide for solo agents and agency agents
• Commission Reconciliation — matching supplier payments and finalizing agent payouts
• Commissions Workflows by Role — submission, reconciliation, and payout workflows
• Bookings — how bookings capture commission amounts
• Trips, Bookings & Commissions — how trips, bookings, and commissions fit together