Last updated March 31, 2026
New to JourneyFuse? Here's the quick mental model for how everything connects.
Think of it like nesting dolls:
Trip → Bookings → Commissions
| Concept | What It Is | Example |
|---|---|---|
| Trip | Your client's overall travel plan | "Smith Family — Disneyworld 2026" |
| Booking | One reservation within the trip | A flight on Delta, a hotel at the Polynesian, park tickets |
| Commission | What a supplier owes you for a booking | Disney Cruise Line owes you $529.70 for the cabin booking |
A single trip can have many bookings. Each booking can have one commission entry (or none, if the supplier doesn't pay commissions on that type of reservation).
There are three ways to track a commission:
Automatic — When you add a booking and the supplier has a commission rate on file, JourneyFuse auto-creates a commission entry when the booking is confirmed. No action needed.
Quick-add on the booking — Open a booking that doesn't have a commission yet, and you'll see a commission row with a gross amount field and a "Track" button. Enter the amount, click Track, done.
From the Commission section — On the trip page, scroll to the Commission section. If any bookings are missing commissions, you'll see them listed with a "Track Commission" button next to each one.
Why can't I add a commission? You need at least one booking on the trip first. Commissions are tied to bookings — if your trip has no bookings yet, add one first from the Bookings section.
What's the difference between invoices and commissions? Invoices are what your client pays you. Commissions are what suppliers pay you. They're tracked separately because they come from different sources and on different timelines.
Do I need to track commissions manually? Not always. If you've set up your supplier commission rates in Settings, JourneyFuse will auto-create commission entries when bookings are confirmed. You only need to manually add them for suppliers without rates on file, or for bookings imported without commission amounts.
A plain-English tour of every JourneyFuse settings page — what each one does, who needs it, and what to set up first.
Step-by-step instructions for exporting your data from Tern, TESS, TravelJoy, Travefy, ClientBase, and other travel agency tools before importing into JourneyFuse.
Manage your JourneyFuse subscription, pricing plans, agent seats, and billing information.