Bookings

Last updated June 6, 2026

Every trip is made up of reservations — the flight, the hotel, the cruise cabin, the airport transfer, the travel insurance. Bookings are where you track all of it in one place, connected to the right supplier, with commissions calculating themselves and invoices generating automatically.

No more spreadsheets. No more sticky notes. Just open the trip and everything's there.

Adding a Booking

Open any trip → Bookings tab → Add Booking. You'll fill in:

  • Booking Type — flight, cruise, hotel, resort, park, dining, transfer, excursion, insurance, or other
  • Supplier — start typing and the searchable combobox auto-completes from your supplier directory. If the supplier isn't in your system yet, just type the name manually and link them later.
  • Confirmation Number — the supplier's reference code. This is important — it triggers auto-invoicing (more on that below).
  • Dates — start and end dates for the reservation
  • Pricing — pre-tax price and total price. If the linked supplier has a commission rate on file, the commission amount auto-calculates for you.
  • Notes — anything else worth remembering ("client requested ocean-facing room," "early check-in confirmed")

You can also skip the manual entry entirely — use AI Import to paste a booking confirmation email and let JourneyFuse extract the details automatically.

Booking Types and Their Fields

Each booking type comes with specialized fields that make sense for that reservation:

TypeWhat You Can Track
FlightSegments with departure/arrival airports, airlines, flight numbers, and times
CruiseShip name, cabin number/type, and port day schedule
HotelProperty name, room type, check-in and check-out dates
ResortProperty details and room accommodations
ParkTheme park reservations and tickets
DiningRestaurant reservations
TransferAirport transfers and ground transportation
ExcursionTours, activities, and day trips
InsuranceTravel insurance policies
OtherAnything that doesn't fit the categories above

Flights are the most detailed — you can add multiple segments for connections, each with its own airline, flight number, departure/arrival airports, and times. Your clients will love you for having all of this in one place when they inevitably text "wait, what time does our connecting flight leave?"

Naming a Tour or Activity

For excursions, transfers, park days, and dining, the supplier is usually the operator, not the experience itself. "Liv Tours" tells you who runs it, but "Vatican Highlights, Sistine Chapel & St. Peter's Basilica Tour" is what the trip is actually about. So these booking types have a dedicated name field, labeled to match:

TypeFieldExample
ExcursionTour NameVatican Highlights & Sistine Chapel Tour
DiningRestaurant NameLe Cellier Steakhouse
TransferService NameAirport private transfer
ParkActivity NameMagic Kingdom day pass

Open the booking, click Edit, and you'll find the name field near the top of the details. Whatever you enter becomes the headline on the booking's top line, with the operator kept right below it as "via [supplier]" — so the booking reads as the experience, not the company that runs it.

Leave the field blank and nothing changes: the booking keeps showing the supplier name as before. The same pattern already powers hotels and resorts, where the Property Name headlines over the booking channel (so a room booked through Expedia reads as the resort, not "Expedia").

Multi-Segment Flights

A single flight booking can hold every leg of the journey — the outbound, the connection, the return — as separate segments. One JetBlue confirmation with a HPN → FLL connection and an FLL → MBJ onward leg lives as one booking with two segments, not two bookings.

Adding Segments

In a flight booking, the Flight Details section starts with one segment. Click Add another flight to add each additional leg. For every segment you can capture:

  • Flight # and the From / To airport codes
  • Departure Date / Time and Arrival Date / Time
  • Cabin Class and Seat(s)

You don't set the booking's overall dates for flights. The trip start and end are derived automatically from the first segment's departure and the last segment's arrival, so the trip timeline always matches the actual itinerary. Just fill in the segments and the dates take care of themselves.

Reordering Segments

Entered a leg out of order — say you added the return before the outbound? You don't need to delete anything or re-key the whole booking. When a flight has two or more segments, each segment header shows ↑ / ↓ arrows:

  1. Click to move a segment earlier in the sequence, or to move it later
  2. Repeat until the legs are in the order they're actually flown
  3. Click Update

The order you set is saved and used everywhere the flight appears — the booking itself, the trip itinerary, and any proposal generated from it. Segments already in the right order need no action; the arrows are only there when you have more than one leg.

Tip: For two legs on the same day, the system already sorts by departure time, so the earlier-departing leg shows first by default. Use the arrows whenever you want a different order, or for legs that span different days.

Supplier Linking

This is where bookings get powerful. When you link a booking to a supplier from your directory:

  • Their logo appears on the booking card — makes it easy to scan a trip's bookings at a glance
  • Terms & conditions pull into invoices — no more copy-pasting supplier T&C
  • Commission rates apply automatically — the supplier's commission percentage calculates the commission amount on every booking

If you typed a supplier name manually when creating the booking, you can always go back and link it to a proper supplier record later. Worth doing — the automation saves real time.

Commission Tracking

Every booking captures a commission amount, either auto-calculated from the supplier's rate or manually entered. This feeds directly into your commission tracking, giving you a clear picture of expected commissions per booking, per supplier, and per trip.

No more end-of-month scramble trying to figure out what you're owed.

Auto-Invoicing

Here's the magic: when a booking has both a confirmation number and a price, JourneyFuse automatically generates an invoice line item for it. Change a booking's status? Auto-invoicing kicks in again.

This means you're not manually creating invoices for every hotel confirmation that comes in. The system does it. See Auto-Invoicing from Bookings for the full details on how triggers work and when invoicing is skipped.

Tips for Staying Organized

  1. Enter the confirmation number right away. It triggers auto-invoicing and makes the booking searchable. Don't tell yourself you'll add it later — you won't.

  2. Link suppliers, don't just type names. Five minutes setting up your supplier directory saves hours of manual commission math over a year.

  3. Use the AI Import for complex bookings. Got a cruise confirmation with cabin details, port schedules, and pricing buried in a wall of text? Paste the email and let AI pull it apart for you.

  4. Add notes generously. "Client allergic to down pillows" or "connecting room confirmed with reservation #XYZ" — future you will be grateful.

  5. Check commission amounts after auto-calculation. Supplier rates are usually right, but some bookings have special commission structures. A quick glance catches discrepancies before they become problems.

FAQ

Can I add multiple bookings of the same type? Absolutely. Most trips have multiple bookings — two flights (outbound and return), a hotel and a resort, several excursions. Add as many as you need.

What if I don't have a confirmation number yet? Add the booking anyway with whatever details you have. Auto-invoicing won't trigger until the confirmation number and price are both present, so you can fill it in later when the supplier confirms.

Can I edit a booking after it's been invoiced? Yes. Update the booking details and the linked invoice will reflect the changes.

How does AI Import work? Click AI Import on the bookings tab, paste the text from a booking confirmation email, and JourneyFuse's AI extracts the booking type, supplier, dates, pricing, confirmation number, and type-specific details like flight segments or cabin info. Review what it found, make any corrections, and save.

I added my flight segments in the wrong order — do I have to start over? No. Open the flight booking and use the ↑ / ↓ arrows in each segment's header to move legs up or down until they're in the right sequence, then click Update. The order is saved and flows through to the itinerary and proposals. See Multi-Segment Flights above.