Accessibility Statement

Our commitment

JourneyFuse is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards across our website, the JourneyFuse platform, and the client-facing pages our customers share with travelers (proposals, itineraries, invoices, and portals).

Conformance target

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Accessibility is an ongoing effort. Some areas of the platform may not yet fully meet every criterion, and we are actively working to identify and resolve those gaps.

Measures we take

• Building interfaces with semantic HTML and keyboard-navigable controls
• Providing text alternatives for meaningful images and icons
• Maintaining sufficient color contrast for text and interactive elements
• Ensuring form fields have associated, descriptive labels
• Testing key flows against automated and manual accessibility checks

Feedback and requesting help

We welcome your feedback on the accessibility of JourneyFuse. If you encounter a barrier, or need information provided in a different format, please let us know:

Email hello@journeyfuse.com with "Accessibility" in the subject line. We try to respond within 5 business days.

Enforcement and standards

This statement reflects our efforts toward compliance with the Americans with Disabilities Act (ADA) and, for customers and travelers in the European Union, the European Accessibility Act. If you are not satisfied with our response to an accessibility concern, you may have the right to contact the relevant authority in your jurisdiction.