Group Bookings

Stop creating individual trips and proposals for every traveler in a group. A group booking page gives you one shareable link and your travelers do the rest — picking their package, filling out forms, answering the insurance question, and reserving their spot. You see everything roll in on your dashboard in real time.

Everyone books independently. One traveler choosing a package never closes it out for anyone else, and each booking creates its own trip and its own invoice. A package only becomes unavailable if you deliberately cap it with Available Spots, which is blank (unlimited) unless you set it.

Perfect for: destination weddings, group cruises, family reunions, corporate retreats, church trips, bachelor/bachelorette parties, sports team travel, and any trip with multiple travelers who need to book independently.

How It Works

Quick Start (Recommended)

1. Go to Group Trips → New group → pick the kind of group, enter a name and (optionally) dates and trip details → under How will people book? choose Travelers book online from a link → click Create group
2. You'll land in the proposal editor — set up your packages (room types, pricing, inventory limits)
3. Attach any forms you need (passport info, dietary preferences, etc.)
4. Send or share the link — post it in your group chat, email it out, or put it on social media
5. Travelers book themselves through a guided 5-step checkout
6. Track everything from the group page — spots booked, payments, forms, all in one place

The group type can be General, Cruise, Wedding, or School. It supplies editable organizer notes and rooming context. The unchecked Add suggested planning questions option adds an optional, editable form: cruise dining/bedding requests; wedding events and arrival/departure dates; school roles, guardian contacts and permission questions; or general roommate/transport requests. Review and edit it in Forms before sharing. Permission questions are notes, not consent or signed permission. Answers do not automatically assign room-planner roles or rooms, and the preset does not change financial terms. Change it later in the group’s Overview → About this group. The proposal editor’s group setup choices below are separate settings.

Alternative: Add a Booking Page to an Existing Group

If you already have a group, open it and click Create booking page in the header. The setup dialog offers an unchecked option to add suggested traveler questions for the group type. Confirm Create booking page to create the linked trip and proposal. (A brand-new group with nothing in it yet shows a Booking page card with a Create page button instead — same thing.) Once the page exists, the header button reads Edit booking page.

Alternative: Start From Proposals

Proposals → New Proposal opens a start page that asks Who is this for? Pick the Group card (Many sign-ups.), type the Group name, optionally a group leader, destination and dates, and click Start the group page. This creates the group and its booking page together and opens the editor on Group setup. If you already have a group with no sign-up page, the start page offers to build the page for that group instead. See the new proposal editor for the full start page.

There is no "Group Booking Mode" toggle in the proposal builder. A group booking page is created as a group from the start, using one of the paths above. A proposal started as Individual / Family is a standard one-client proposal, and the builder's layout picker will not convert it. (Older help articles and videos mention a toggle; it was replaced by the Group Trips flow.)

When travelers choose a cabin category, the editor shows the starting fare rather than adding every alternative together. A cabin-specific deposit replaces the proposal default for that selected cabin. Use Preview as client to choose a cabin and check the total and amount due before sharing.

How a Booking Joins a Group

A trip belongs to a group through its booking, not on its own. A trip with no booking attached cannot be in a group yet, and attaching a booking to it later does not join the group by itself. You always link it deliberately, one of two ways:

• From the booking. Open the booking on a trip, click the ⋯ (More actions) button next to Full booking editor, then choose Add to group.
• From the group. On the group's Bookings tab, click Link existing under All bookings (a group with no bookings yet shows a Link existing card instead). The same row also offers Import group PDF, Add group flight, and Add a cabin (the button names the group's unit) — see Groups for what each one does.

Don't add a traveler's booking on the booking page's own trip. Creating a booking page also creates a trip to hold it, which stays off your Trips list. A booking or invoice added to that trip does not appear on your Trips list, under the client, or on the group page. That trip's Bookings and Payments tabs say so, with an Add a traveler to the group button that opens Create new. Create new gives the traveler their own trip, booking and invoice, all linked to the group.

Suggestions

When a booking shares a supplier and a start date with a booking already in a group, JourneyFuse points that out on the group page so you don't have to go looking. Under All bookings, a note reads "3 bookings look like they belong to this group", with each match listed with a checkbox. Review them and link them in one pass with Add selected. Dismiss hides the list.

Suggestions are never applied for you. A group's shared itinerary shows on every trip in the group, and travelers can see it, so linking a booking to a group is always your decision rather than something the software guesses at.

Some bookings are never suggested: bookings with no supplier, bookings with no start date, and cancelled bookings. Archived groups are left out of suggestions entirely, in both directions.

Group Numbers and Dining Parties

Cruise agencies usually know a group by the number the cruise line or consortium gave it, such as TLN 4471, rather than by a name. And who is in a group is not the same as who dines together. JourneyFuse keeps the two apart.

The group number

A group's number is its Contract number: open the group and edit its block details (the summary card shows it as Contract). Wherever a booking's groups are shown, the chip reads the number when there is one and the group name when there isn't.

• On the trip's Bookings tab, each booking shows a chip for every group it's in. Click it to open the group.
• In the booking itself, the Overview lists the same chips under the heading.
• On the sailing list (search a ship and sail date, then open the full list), the Group # column shows every group each cabin is in, with its subgroup if you've set one.

A booking can be in more than one group. That's normal for a family that ran out of cabins in one block and booked the rest into another.

Pulling a sailing's bookings into a group

On the sailing list, tick the cabins you want, then click Add to group in the bar that appears.

• Existing group lists the groups already on this sailing first, with how many cabins they hold here (and how many are held, if you set Cabins held). Search by number or name to find any other group.
• New group asks for the Group #, an optional name (it defaults to the number, ship and date, like "TLN 4471 · Disney Magic · Sep 3 2026"), the supplier, cabins held and cut-off date.

A group made here is a plain group record. It does not create a booking page, a proposal, a shared itinerary or any client emails. If you pick an existing group that has its own journey set up, the new cabins join that journey, exactly as they would if you linked them from the group page. A cabin that's already in the group is skipped, never added twice.

Only the cabins you tick go in. Putting a whole sailing into one group is never automatic, because a group isn't a dining arrangement.

Dining parties

A dining party is a short label on a cabin, like "Rodriguez". Cabins on the same ship and sail date with the same dining party dine together, whatever groups they're in. Capitals and extra spaces don't matter: "Rodriguez" and "rodriguez " are the same party.

• Set it on one booking in its Overview (cruise bookings, next to Dining time), or in the full booking editor.
• Set it on several cabins at once from the sailing list: tick them, then Set dining party. Set dining time works the same way.
• Both only record the arrangement in JourneyFuse. Neither books dining with the cruise line.

Group order

The sailing list has three views, chosen at the top right:

• Cabin order is the plain list.
• By group puts each group in its own section, ordered by subgroup, then dining time, then dining party, then cabin, so the five cabins on 5:30 dining sit together and the next set on My Time follows. A cabin in two groups appears in both sections. When part of a dining party is in another group, its chip says so, for example "also in TLN 5520". Cabins in no group come last.
• By dining party gives each party one section, however many groups its cabins are spread across, with a note of which groups those are.

Each dining party keeps the same chip colour everywhere on the list, so a split party is easy to spot.

Setting Up a Group Booking

Step 1: Create the Booking Page

From Group Trips, click New group, pick the kind of group, enter a name, choose Travelers book online from a link, and click Create group. That creates the group, a trip, and the booking page in one step and drops you into the booking page editor. (Already have the group? Open it and click Create booking page in the header.)

Fill in the basics that every traveler will see:

• Title — something descriptive like "Smith Wedding — Cancun 2026" or "Youth Group Alaska Cruise"
• Intro Message — a personal welcome note. This is your chance to build excitement and set expectations.
• Cover Photo — choose a stunning hero image. This is the first thing travelers see, so make it count.

Step 2: The group card

Because you created it from Group Trips, group mode is already on — the public page is a self-service checkout rather than a standard accept/decline, and the layout is fixed for that reason.

The builder's rail lists every card under four headings. On a group page they are:

Still on classic? The new editor is the default now, and classic goes away after two weeks. In classic, open the ⋯ menu and choose Use the new editor. This article describes the new editor; for where each classic control moved (Group setup, Page details, Trip story, Money), see the new proposal editor.

Open The group. Start with Who is this trip for? — under A group someone is organizing: Destination wedding, Hotel / room block, Cruise group, School / org group, or Independent; under Anyone can join: Open departure. Your choice sets sensible defaults for the rest (wording, whether the page leads with a per-person or total price, and so on), all of which you can override. Above it, Lead guest or organizer is an optional point of contact; leave it blank for an open group.

The card then asks When, and how many? — the trip's start and end, total seats, how many travelers one booking may hold, and whether the trip is adults only. Cruise for this group and Hotel stays follow, and More settings folds away what you set once: the linked Group Trip, hiding the page from your landing page, Registration opens soon, infants, How is this priced? and Options heading.

Everything else lives on the card that owns it:

• The page travelers see holds the cover, the one-line hook, Trip Description (it takes photos and a YouTube or Vimeo video), What's included and What's not included, Questions travelers ask, and At a glance.
• To group What's included the way a trip flyer does (Airfare, Hotel, Meals), click Add heading, name it, then add its items below with Add item. The booking page and the PDF show each heading with its items under it. Typing a colon at the end of a line (Meals:) also makes it a heading. Use the arrows to move a line under a different heading.
• Details & terms holds the traveler fields, forms and passport photo under 1 · We ask each traveler for, with three presets (Basics, International, Everything), and your terms under 2 · Then they agree to.
• Deposit & payments holds the deposit and schedule, Who pays?, Keep their card on file and, under Advanced, your named Payment Plans.
• Each package in Options uses the same tabs as any option: its first tab (Property, Sailing, Basics…), its price tab (Rooms & price or Cabins & price), Photos & story, Extras and Terms & protection (its own payment schedule and travel protection). It opens on its price tab, where How do the guests pay? offers three answers: Each pays their own rate (by room sharing, by age or a rate sheet), They pick from a block (held rooms or cabins by category, or nights from a rate card) and One package price (package parts, or a grid by sharing and group size). A grid package splits into Prices, Costing and What’s included.

On a group cruise, each cabin shows From the group with the sailing you set on the group card; Use a different sailing takes you back to that card. If a tier is shorter than your group, a warning offers Set Max Guests to N or Add a tier for N guests. The rail row for The group tells you how many seats are booked ("12 of 28 booked"), the dates and the deposit per traveler. Review & send shows a readiness list — dates, destination, package prices, terms — with a link to fix each, so nothing is a surprise at the last click.

Tip: Hover over any ⓘ icon in the settings panel for a quick explanation of what each field does.

Customize the trip snapshot

Open The page travelers see and scroll to At a glance. The Traveler preview beside it shows the Trip snapshot exactly as it will appear after saving.

• Destination comes from the linked trip. You can customize its label (for example, “Route”) and description for this booking page.
• Accommodations lists distinct property names from the booking options. Cruise groups use Ship and weddings use Venue. Package titles are never treated as property names. If no property is supplied, the row is omitted unless you add a description.
• For a tour with several stays, enter a description such as “Guesthouses in Accra and Kumasi,” or list the actual properties. Only describe arrangements you have confirmed.
• Use the switches to hide any row or the entire snapshot. These switches affect only this summary, not prices and dates elsewhere on the booking page.
• Travel dates, length of stay, and starting price continue to come from your group dates and booking options. Edit those source fields to change the numbers.

Click Save snapshot to publish your changes to the booking page. Blank text fields use automatic values. Reset to automatic clears custom wording and visibility settings in the preview; click Save snapshot to apply the reset. Changes are specific to this booking page and are preserved when you duplicate it.

Step 3: Dates, seats and who can book

These settings live on The group card, under When, and how many? and in its More settings fold.

When — set Starts and Ends. This is the trip window travelers see, and nightly pricing and the facts strip read from it. Turn on Allow travelers to choose their own dates if different travelers can arrive or depart on different days within that window (useful for vacation rentals or extended trips — leave it off for cruises and resort packages where everyone travels together).

Group size → Seats — a hard cap on the whole group if you have limited supplier allocations (e.g., only 30 cabins available). It reads Unlimited when blank.

Travelers don't see the count until it's getting full. On an open departure page, the cap stays private while plenty of seats remain, so a page that just opened never reads "20 seats, 17 left". Once a fifth of the seats are left (at least 2), the facts strip under the photo shows Only 3 seats left, and Sold out when it's full. The same rule applies to a package's own Spots cap on its card, and to capped add-ons and traveler choices: "18 spots left" on a tour that just opened stays hidden until it's nearly full. You always see the exact count on the group page.

Per booking, up to — caps how many travelers one client can put in a single booking. This is different from Seats, which limits the whole group. Use it when each reservation is a fixed occupancy — a double-occupancy space, for example, where every booking should be capped at 2. Leave it at No limit for no per-booking limit. When you set a number, the booking page's traveler counter won't let a client go above it (Adults and Children together), and the limit is re-checked when the booking is submitted, so it can't be worked around. Turn on Every booking must be exactly this size when the party must be exactly that size (not just "up to") — the booking page then opens pre-filled at that count and requires the full party before checkout. Packages that use selectable cabins automatically cap each booking at the chosen cabin's occupancy, so you don't need to set this for them.

Ask how many are travelling — On by default, and the right setting for anything priced per person, per occupancy tier, or by cabin: those prices need the headcount, so the page asks for it before it will continue. Turn it off when each package is one flat total for a room you have already priced, which is how most Disney and Universal quotes work. The Who's traveling? step disappears, clients go straight from the packages to their own details, and each package books as one reservation for the person who books it. You still collect the booker's name, email and phone, plus any traveler fields you required, and you can gather the rest of the room's names later with a traveler-info request. On a package priced by a grid (sharing and group size), turning it off suits a school trip where each family signs up one student: the page shows Pick a room instead, and the client must pick a room before continuing, so nobody is priced at a room they did not choose.

Adults-only trip — Turn this on for trips that aren't suitable for children (e.g. a multi-day walking tour). It hides the Children counter on the booking page entirely, so every traveler is booked as an adult. Leave it off for family-friendly trips where travelers should be able to add children.

Open More settings for the rest:

How is this priced? — Chooses which number the booking page leads with. Per person puts the per-person price up front (with the party total beneath it) — the right choice for a set-departure tour or bus trip you quote "$1,295 per person, double occupancy," so the headline matches the rate in your marketing. Total for the party leads with the whole-party total (with the per-person price beneath). Either way, the cost breakdown in the sidebar always shows both a Total and a Per person line, so the price on the left of the page can't disagree with the price on the right. Each group type starts on a sensible default (cruises lead per-person, room blocks lead total); this setting overrides it for one proposal.

Options heading — Your wording for the section where travelers pick an option — the part that says "Choose your package" by default. Type something conversational like "Look at what we're doing" or "Pick your room, King or two Queens" when the default feels stiff. Leave it blank to use the default for your group type. (The button that scrolls travelers down to the options keeps its short standard label so it still reads as a button.)

Booking Group (also in More settings) — the Group Trip this page belongs to, so all travelers appear together on the group page. A page created from Group Trips is already linked. View group roster → opens it.

Allow infants — Turn this on when families travel with infants. It adds an Infants counter on the booking page next to Adults and Children, and lets you set the Infant age cutoff (under) shown on the label (e.g. "under 2") and a Price per infant. Leave the price at $0 to keep infants free (a lap infant on a day tour, for example) — the counter then reads "Infants (under 2, free)" and adds nothing to the total. Set a price to charge a per-infant surcharge: the label reads "Infants (under 2, $200 each)" and the breakdown itemizes a "1 × Infant @ $200" line that's added to the trip total in every pricing mode. Infants always appear on your traveler manifest, so you know exactly who's coming. The counter is hidden on adults-only trips.

Infants take a seat — Off by default: an infant is a lap infant, with no berth, no spot and no room occupancy, so adding one never bumps the party into a higher occupancy tier. Turn it on when the supplier still needs a seat at that age (Sunwing, for example, from age 2): infants then count toward room occupancy, spots and package inventory.

Each booking starts at 1 adult. The traveler counter on the booking page always opens at one adult (and zero children) — each person who opens your link is booking their own party, so they bump the count up to match their group. The traveler total you set when building the trip is just your planning estimate; it never pre-fills a traveler's party.

Changing a traveler's dates after they book. Open the traveler from the group's Bookings tab, go to Booking, and change Check-in or Check-out. Nothing saves yet. An amber card shows what the change does: the nights before and after, and, on a room priced by the night, the new total and the new final payment. Choose Update dates and price to move the dates, the invoice and the payment schedule together, or Update dates only to keep the price as it is (a comp night, for example). Undo puts the dates back. Money already paid is never changed. If the new total would be less than what is paid, or the payment schedule was set up by hand, the card says so and offers dates only, so you can adjust the price yourself. Rooms priced for the whole stay, like cruise cabins and packages, only move their dates. The traveler is not emailed, so let them know the new total.

Details & terms — what travelers fill in at checkout (the Your details step), and what they agree to. Under 1 · We ask each traveler for, start from a preset (Basics, International or Everything), then tick or untick fields. Name, email and phone are always asked. The fields are grouped:

More field options holds the rest, such as redress number and whether a field is asked of every traveler or only the person booking.

Click + Intake form or waiver to attach a form from your Forms library, such as passport details, dietary restrictions, emergency contacts or a T-shirt size. Each attached form has its own optional / required choice, and completion is tracked per traveler on the group page after they book. The passport photo scan and a Driver’s license photo sit on the same card.

When you collect Gender, the Gender choices tile on the same card sets what travelers can pick. With X offers Male, Female and X. Male, Female only hides X, for suppliers such as cruise lines that won’t accept it. Classic editor: the Gender: Male and Female only switch under the field list.

Only collect what you actually need — fewer required fields means higher booking completion rates. A summary at the bottom, What your travelers go through, shows the steps and roughly how long each traveler will spend.

Collecting State is how you handle state-priced insurance. Travel protection is rated by state of residence in most of the US. Tick Mailing address here, set travel protection to Quote on request, and each traveler's state arrives with their booking so you can quote them individually. See Quoting travel protection by state.

Payment schedule — in Deposit & payments. Choose Deposit, then balance, Pay in full or Installments, then set what to Collect when they book (flat, a percentage or per traveler) and when the balance is due (for example 30 days before travel). The line underneath shows the real dates. + Add a payment in between adds an extra payment, such as a second deposit on June 1.

Cruise for this group (optional) — Selling different cabin types on a single sailing? Set the cruise here once. Search for the sailing (or type the ship name), and JourneyFuse pins the cruise line, ship, dates, and embarkation port to a banner at the top of the booking page. When a cruise is set this way, each package becomes a cabin category instead of its own trip — the per-package cruise line, ship, and travel-date fields disappear, so you never repeat the cruise details on every option. Leave it blank for a normal group proposal where each package is its own separate trip or sailing. To switch back, click Remove on the selected cruise.

Changing the ship or sailing date. Click Remove on the selected cruise and pick the new sailing. Every cabin category on the page moves to the new sailing's dates automatically, so there is nothing to update package by package. If travelers have already booked, an amber note under the cruise lists how many are still on the old dates, for example "3 travelers are booked on Apr 12–16, 2027, not this sailing's Apr 5–9, 2027." Click Move them and confirm: each traveler's trip and booking move to the new sailing, and their scheduled emails (travel documents, pre-trip checklist, welcome home) move with them. A traveler who bought an extra night before or after the cruise keeps it. Invoices, payments and your payment plan's fixed due dates stay as they are, so review the final payment date if the cruise line's deadline changed with the sailing.

Hotel stays (optional) — Building an FIT-style package with hotel nights around the cruise — two nights in Rome, the sailing, three nights in Barcelona? Click Add hotel stay under the cruise, search for the hotel, and set its Check-in and Check-out (plus an optional room name like "Deluxe Double"). Add as many as the trip has. You don't need a cruise for this either: a land-only group with several hotels uses the same list.

• The hotels have no price of their own. The cabin (or package) price travelers pick is all-in and already includes them, so set your room block prices to cover the whole package. Nothing about how the total is calculated changes.
• Dates inside the sailing get a warning. A pre-cruise hotel normally checks out on embarkation day and a post-cruise hotel checks in on disembarkation day. If a stay's nights fall during the cruise, you'll see an amber note so you can fix the dates. It won't stop you saving.
• Travelers see a "Hotels included" list on the booking page in date order, marked as included with no separate charge. It sits after the itinerary, so travelers see the package itself first. The trip length and "Time of travel" cover the whole package, from the first hotel to the last.
• Every traveler's trip gets the hotels as included bookings. When someone books, each hotel is added under their package booking as an Included · no charge hotel booking. It isn't invoiced, commissioned or counted in sales on its own, so the package total is still counted once.
• The group itinerary gets a hotel block for each stay, so everyone in the group sees them. Trip extensions a traveler buys ("extra night before") are added before the first hotel, not on top of it.
• You can edit stays after travelers have booked. Changing a hotel's name or dates updates that hotel on every booked traveler's trip and on the group itinerary. Removing a stay removes its itinerary block and marks the hotel booking cancelled on each trip, so the history is kept. Hotel blocks you added to the itinerary yourself are never touched.
• Cancelling a traveler's seat cancels their included hotels too, and reinstating the seat brings them back.

Pre- or post-cruise hotel on a regular (non-group) proposal? Open the cruise option while the proposal is still a draft and click Add pre-cruise hotel or Add post-cruise hotel. JourneyFuse switches the proposal to the Package layout (so the hotel and cruise book together as one trip instead of being alternatives) and adds a hotel dated just before or just after the sailing. It never changes the cruise's own dates.

Step 4: Set Up Packages

Each proposal option becomes a bookable package. Think of these as the choices travelers pick from:

Cruise groups: one package per stateroom category. Each package is one thing a traveler can choose, so Interior, Ocean View and Balcony are three packages, each with its own price and Available Spots. If you would rather have one package with a picker, use Held cabins by category with Let the client choose cabins and Exactly one cabin (see Selectable Cabins).

• Room types: "Ocean View Suite," "Garden View Double," "Interior Cabin"
• Experience tiers: "Standard Package," "Premium All-Inclusive," "VIP Experience"
• Seating/groups: "Table of 8," "Reserved Section," "General Admission"

For each package:

1. Give it a clear, descriptive title and subtitle
2. Add a cover photo — travelers see this when choosing
3. On its price tab, under How do the guests pay?, choose how the package is priced — By room sharing, By age or Rate sheet (each pays their own rate), Held cabins by category or Nights from a rate card (they pick from a block), or Package parts or Grid by sharing and group size (one package price) (see Pricing Tiers, Rate Sheet Pricing and Rate Cards below)
4. Set the price based on your chosen pricing mode
5. Set Available Spots to limit inventory (e.g., only 10 Ocean View rooms). When the last spot is taken, it automatically shows Sold out and prevents overbooking.
6. Write a description and add highlights (bullet points travelers see on the card)

Getting photos onto a package, fast. The Photos box takes images four ways, so use whichever is nearest to hand: drag files straight onto it from your desktop, paste a screenshot or copied image with ⌘V (hover the box first), click to browse and pick several at once, or paste a link into the "Or paste a photo or web page link" field on the Upload tab. Paste a hotel or supplier page and JourneyFuse shows the photos on that page so you can tick the ones you want; paste a photo's own address (right-click the photo, Copy image address) to add just that one. Some sites load their photos only after the page opens in a browser, or block other sites from reading them; for those, copy the image address instead. A pulled-in photo is copied into your workspace library wherever the source site allows it, so it keeps working even if that page later changes. If the site blocks copying, JourneyFuse links the photo where it sits instead. You can also reuse anything already uploaded from the Library tab, or search free stock photography under Unsplash.

Where you set the price. Enter it once, in the Package Price block at the top of the package. That is the only place a group package's fare is entered — whether you are typing a single price or per-occupancy tiers (Single/Double/Triple). The Pricing section further down carries only Taxes and Fees, which sit on top of whatever you entered above. A package priced entirely through occupancy tiers is fully priced: it will show its "from" rate on the booking page, and it will not be flagged as missing a price.

Showing a category you can't price yet. Some tiers you want on the page but can't quote up front — suite and penthouse categories held outside your group block, a villa priced on request. On that package, tick Inquire only — show this without a price. Travelers see the photo, description and an Ask about this button in place of Select, and their question lands on the proposal and emails you with their name and address. Nothing on an inquire-only package can be booked, so nobody reserves a suite you never quoted. Leave it off for packages that are genuinely free or billed to a company: those still price at $0 and stay bookable.

Add-ons work the same way — add excursions, upgrades, or extras that travelers can optionally select alongside their package. Add-ons can also have inventory limits. For per-person add-ons, choose who it's for — Everyone, Adults, Children, or Infants — so the price scales to just that group (e.g. a "$25 crib" that only bills per infant, or a "$89 drink package" that only bills per adult). An add-on scoped to a group nobody booked (an infants add-on with no infants, say) simply hides itself.

An add-on that's a room: price it by room type. A pre-tour hotel stay has the same shape as the tour itself: one price if you have the room to yourself, another each if you share. When the package uses Price by room type (Single / Double), the add-on editor offers a By room type pricing choice with a rate for each of the package's room types. Enter, say, $2,600 for Single and $1,750 per person for Double. One add-on covers everyone: a traveler on their own is charged $2,600, a couple $3,500, and a solo traveler you're matching with a roommate the shared $1,750. Each booking pays the rate for the room it chose on the package, and the invoice line shows the same figure.

Use this instead of building "Rome, single occupancy" and "Rome, double occupancy" as two flat-priced add-ons. A flat price is one amount per booking, so a couple who ticked the single row would pay one single price for two people.

Letting travelers pick one extra or the other. When two extras can't both happen (a pre-tour stay in Rome and a day excursion at the tour's starting point on the same dates), give both the same Choice group name, such as "Before the tour". Travelers then pick one, or neither. See Add-on Choice Groups.

Collecting a deposit on an add-on. Some add-ons — contracted charter flights especially — need money up front but not the whole amount. On the add-on, set a Deposit and JourneyFuse collects only that at booking instead of the full price. The deposit is stated in the same units as the add-on's price: on a per-person add-on, a $100 deposit means $100 per traveler; on a fixed add-on it's a flat $100 for the booking. It can never exceed the add-on's own price.

Leaving the Deposit blank keeps the old all-or-nothing behavior: Due at booking on collects the full add-on price up front, off collects none of it.

Giving the balance its own deadline. When your supplier's balance is due on a date that has nothing to do with the trip's payment schedule — a charter contract due in December for a March departure — set a Balance due date on the add-on. The unpaid remainder then becomes its own line on the invoice's payment schedule, dated to that deadline and named after the add-on ("Cincinnati Charter Flight balance"), so you can see at a glance whether that specific flight is paid.

Leave Balance due date blank and the remainder just folds into the trip's normal payment schedule alongside everything else. That's the right choice for most add-ons — insurance, excursions, upgrades — where there's no separate supplier deadline to hit.

The traveler is never billed twice. The invoice always shows the add-on's full price as its own line item. The deposit and the balance are simply how that one amount gets split across the payment schedule.

Shortcut: import packages from a supplier confirmation. If you have a group confirmation PDF that lists cabin categories (Riviera River Cruises group manifests, Royal Caribbean group amenity confirmations, and similar), open the group, click Import Group Confirmation, and after reviewing the extracted cabins choose Bookable cabin options. Each cabin category becomes its own package on the booking page, with per-person pricing and available spots set from the manifest's quantity. Choose Individual trip bookings instead when the cabins are already reserved and you just want to track them for commission.

Quick room choice: Single vs Double. Want travelers to pick a private (single) or shared (double) room on one package? You don't need a second package. Open the package and click Price by room type (Single / Double) — or, on a one-package group page, click Add room choices (Single / Double) right on the prompt above your package. Both seed a Single and Double rate row that travelers choose between when they book.

How travelers end up on a booking

Every booking in a group is one room or cabin. It lives on its own trip under the client who holds it, and that trip is linked to the group. So a group of 8 cabins is 8 trips, one per cabin, all showing on the group page.

There are three ways a booking gets there:

1. The traveler books from your link. Their booking, trip and invoice are created for them, and they appear on the group's Bookings tab and roster.
2. You add someone who booked with you directly. On the group's Bookings tab, click Add a cabin (it reads room, student or party for other group types). This creates the client, their trip and the booking, and links it to the group.
3. The booking is already on a client's trip. Click Link existing on the Bookings tab, or open the booking and choose ⋯ → Add to group.

The other people in the room go under Travelers on that same trip, not on bookings of their own. For roommates who pay separately, see Roommates who aren't related.

Not on the booking page's own trip. The trip that holds the booking page itself is hidden from your Trips list. Anything added there does not reach the group (see How a Booking Joins a Group).

Step 5: Send It Out

Click Send to Client to email the link and mark the proposal as live. You can also click Copy Link to share it anywhere — group chats, social media, your website, wherever your travelers are.

Launching before booking opens: the interest list

Teasing a trip before you are ready to take deposits? Point your marketing straight at the booking page and let people raise their hand first.

1. Publish the booking page as usual, then open The group and expand More settings.
2. Turn on Registration opens soon.

While it is on, travelers see the whole page (photos, packages, itinerary, pricing) but the booking button reads Registration opens soon and cannot be pressed. In its place sits a short Join the interest list form asking for name, email, phone and party size. Nobody can book, even with a direct link.

Every sign-up becomes a lead. It lands in Leads assigned to the trip's advisor, enrolls in your "new lead" automations, and gets a branded confirmation email ("You're on the interest list"). If your client email is on hold for review, that confirmation waits in your Outbox like any other client email.

Opening registration. Open the group and go to the Waitlist tab. Everyone who signed up is listed with their party size, which list they joined, and whether they have been invited. Click Open registration and invite: JourneyFuse switches Registration opens soon off and emails each person who has not been invited yet a Reserve your spot link to the booking page. You can also turn the setting off yourself and invite people one at a time with Invite.

The same tab holds your sold-out waitlist. Once a group fills up, the booking page offers a Join the waitlist form instead. Those sign-ups land on the Waitlist tab too, marked Waitlist rather than Interest list, and become leads the same way.

Making the Page Read Like a Landing Page

The top of the booking page is your trip's story, and the booking steps start where travelers choose who is coming. A few things shape how that story reads:

• Photos. Add header photos on The page travelers see (in classic, Cover & client → Header photos). With at least one, the page shows a Photos section under the trip description: the cover photo large and the others beside it. Travelers tap any photo to see it full size, and View all opens every photo.
• Headings in the description. Split a long Trip Description under two or more headings ("Why we're going", "The ship", "What to pack") and travelers see the whole of it. A description with no headings opens as a preview with Read more, so a long block of text does not push the packages far down the page.
• Section links. A page with two or more sections (photos, included lists, itinerary, questions) shows a row of links under the hero. The first one is the booking button; the rest jump to each section.
• Ready to book? After a long description, or one with photos, a Ready to book? box with the booking button sits at the end of the story, where travelers finish reading. The booking button also stays in view the whole time: in the panel on the right on a laptop and in the bar at the bottom of a phone.
• Questions travelers ask. Add each question and its answer on The page travelers see (in classic, under Trip story). They show in a Questions section after the packages. Each question opens to show its answer, so the list stays short on screen. A question without an answer stays hidden until you finish it. Use the arrows to change the order.

What Travelers See

Your group booking link opens a polished, branded page with your hero image and trip details. Travelers are guided through five steps, shown as a progress bar across the top:

1. Customize — Browse the available packages with photos, pricing, and spots remaining. Packages that are full show Sold out; ones you can't price yet show Ask about this instead of Select. Travelers say who is coming in Who's traveling?, directly above the packages: one tap on Just me, 2 of us, 3 of us or 4 of us sets an all-adult party, and the prices below update for it. Kids or a different mix (on an adults-only trip, More of us) opens the Adults / Children / Teens / Infants counters, showing only the counters that apply to your trip. The quick picks never go past the most travelers one booking may hold, and a trip booked for an exact number of travelers shows the counters only. Then they pick one package. If the package uses selectable cabins (Held cabins by category with Let the client choose cabins ticked), a "Choose your cabin" picker appears so they pick their stateroom category — the total updates to that cabin's price and they can't continue until one is selected. If flexible dates are on, they choose their own check-in and check-out here.

2. Add-ons — Optional extras you offered: excursions, upgrades, insurance-adjacent items, charter flights. This step is skipped automatically when the selected package has no add-ons.

3. Your details — The booker's name, email, and phone, then the per-traveler fields you required (passport, date of birth, address, and so on) for every person in their party, plus any forms you attached. The travel protection panel appears on this step, showing whatever settings apply to the package they chose.

4. Payment — A summary of package, add-ons, and total, with the payment schedule. They choose Pay deposit now or Pay in full — or pick between your named payment plans if you attached two or more. The step is headed Reserve your spot (or Confirm your spot when no card is needed), and the button reads Authorize my card when a card authorization is collected, Continue to payment when the money goes through Group Funds, or Confirm spot when nothing is collected online.

5. Confirmation — If a card is required and not yet on file, they see One last step with a Complete payment authorization button that takes them to the secure card page. Otherwise they land on Deposit received! (or Your seat is reserved when nothing is due today) with their next steps and a link to their trip portal.

Authorization is not a charge. The secure card step records encrypted card details and permission to charge. It does not itself process payment or mark the invoice paid. Run the payment through your supplier or processor, then Mark Charged for the amount collected.

You receive an in-app New Group Booking notification and an email for every new booking, with links to that traveler's invoice and card authorization.

Payment Plans

In Deposit & payments, under Advanced, the Payment Plans card lets you build named plans travelers choose between at checkout, instead of the single deposit-or-pay-in-full toggle. A typical cruise group offers three: "Deposit Only", "Deposit + Monthly Payments", and "Pay in Full Today". Attach any subset to each cabin from that cabin's editor. A cabin with one or zero attached plans keeps the standard toggle.

⚠️ A plan replaces your deposit terms, it does not add to them. The moment a traveler picks a named plan, that plan's rows are the whole schedule: the deposit you set in Deposit & payments, and any per-package deposit override, are both ignored for that booking. So every plan needs its own due at booking row, or the page will ask for nothing today. The plan's summary line says so in plain terms, reading “Nothing due today, then 6 monthly payments” when the up-front row is missing. To collect a deposit and then bill monthly, put both rows in the one plan: a Deposit row due at booking (flat, percentage, or per person), followed by the monthly rows. Quick add: Monthly seeds it in that shape already.

Building a monthly plan. Click Quick add: Monthly to seed a deposit plus six dated monthly payments starting the 1st of next month, then edit the deposit amount, the number of payments, and the dates to suit the trip. The last row is always a "remaining balance" row, so the schedule adds up to the trip total exactly no matter how the price changes later. The same generator lives inside any plan: under How does payment work? choose Custom schedule, then Generate a recurring plan, where you can also choose Weekly or Every 2 weeks.

Pitching the plan. Each plan has an optional description box: how you would explain the plan to a client. It shows under the plan name at checkout, right next to the numbers. Leave it blank and the plan renders with just its name and schedule.

Which plan opens first. The page opens on the plan that asks the least today, whatever order you attached them in. Offer "Payment in Full" alongside a deposit plan and travelers still see the deposit as Due today while they browse; paying in full is theirs to choose at checkout.

What travelers see. Each plan card shows what is due today, the cadence ("$200.00 today, then 5 monthly payments"), your description, and the first few dated payments with real amounts. The full schedule appears below the picker once they choose.

How the later payments get collected. Scheduled milestones are written to the traveler's invoice with their due dates, and automatic reminder emails with a pay link go out on the offsets set in Settings. JourneyFuse does not charge a saved card on its own. If you hold a card authorization, you get an email on each due date prompting you to run that charge. Word your plan description around that, so a client does not expect an automatic withdrawal.

⚠️ A plan built on fixed calendar dates goes stale as those dates pass. A milestone whose date has already gone by is flagged in the editor, and the traveler sees "was due October 1, 2026" with the catch-up amount at checkout. For a proposal you expect to keep open for months, Days before travel timing holds up on its own, since it is calculated from the trip date.

A plan rebuilt for each family (school groups). Under Custom schedule → Rebuilt for each client, the plan reads as one sentence you fill in: "$150 deposit at booking, then monthly on the 15th, finishing 45 days before departure, at most any payments." Weekly and every-two-weeks work too (the day of the month only applies to monthly). Each family's dates are worked out the day they book, so nobody ever sees an overdue payment: a family who books in October gets four payments, one who books in December gets two larger ones. The two preview cards under the sentence show exactly that before you save. The same sentence is on the Deposit & payments card in the new editor, where you can set the day and a payment limit straight from the pills.

Capacity and the Waitlist

Set the most travelers the page takes in Seats on The group, for example 54 for one bus. Once the page is full, the booking button becomes Join the waitlist, and each family that joins goes onto the group's Waitlist tab (and becomes a lead).

The Waitlist tab opens with Seats (booked against the limit) and Waiting (people on the list who have not been invited), with a bar that shows how far past one bus you are. When enough families wait to justify a second bus, type the new limit into Open more seats ("group takes 108 travelers"). It shows who that lets in ("invites the next 5 parties, 11 people"), and Open seats and invite raises the limit first, then emails a booking link to those families in the order they joined. Families are never split: a party of four that does not fit is skipped, and a smaller family behind them can still get in. The extra seats are open to anyone with the link, so invite promptly.

Room Limits and Minimum Stays

Two settings match how resort contracts are written:

• Max Adults (on each room, next to Max Guests). The most adults one booking of that room can hold. Teens and children don't count toward it. A Deluxe room sold to "up to 4 guests, at most 3 adults" gets Max Guests 4 and Max Adults 3. Travelers can't add a 4th adult, and the booking is refused if one gets through.
• Minimum nights (under The group, once Allow travelers to choose their own dates is on). The shortest stay a traveler can book inside the group window. With 3, a family can pick any 3 or more nights, and a shorter stay is refused. The page reads "Stay at least 3 nights within the group window".

Leave either blank when it doesn't apply.

Your Own Questions

Under Details & terms, Your own questions lets you ask anything the built-in fields do not cover: "Which bus stop?", "Roommate request", "Instrument / section". Each question is a short answer, a pick-one list, or yes/no, and can be Required or asked of the Booker only. Start from a suggestion or write your own.

Travelers answer them on the booking page right beside the built-in fields. Each answer lands on that traveler's own profile under Custom answers, labelled with the question as it was asked, so rewording a question later never loses an old answer. For the whole group, Participants → More → Reports → Traveler answers downloads one row per traveler with their shirt size and every answer.

Pricing Tiers (Adult/Child)

For groups with a mix of adults and children — family reunions, school trips, Disney groups — you can charge different rates based on traveler age without any manual math.

Pricing Modes

Open a package's price tab. How do the guests pay? asks one question with three answers, and each answer opens its own choices under How it’s priced:

Only the answer you pick shows its choices. Inquire only — show this without a price sits under every answer.

Package Parts (Fixed Packages)

Use Package parts when you sell one package made of different pieces, such as an FIT Europe trip with a cruise cabin, three nights in Rome, tours and transfers paid in euros, and round-trip flights. Travelers don’t choose between the parts. Everything is included, and the package price is the total of the parts.

Setting it up

1. Open the package's price tab and, under How do the guests pay?, choose One package price, then Package parts.
2. Click Add part for each piece. Pick a type (Flight, Hotel, Cruise, Tour, Transfer, Activity, Insurance or Other), then enter a title, dates, the supplier and the price.
3. Click the arrow beside a part to add a description and an image. To price a part in another currency, use Quote in another currency. Enter the euro amount and the exchange rate is locked with its date, just like option prices.
4. Set Price covers N guests to the number of travelers the package price is for. The default is 2.

The running total under the table becomes the package price. Reorder parts with the arrows. Travelers see them in date order, with undated parts last.

Already built it as room types? If the package used By room type rows to stand in for flights and tours, switch it to Package parts and click Convert room types to package parts. Each row becomes a part: the row name becomes the title, and the description, image, price and "Supplier: …" note carry over. A cruise cabin becomes a Cruise part, names with "flight" or "air" become Flights, and tours and transfers become Tours. Everything else becomes a Hotel. Check the types after converting. Your room type rows stay saved, so switching back to room types restores them.

What travelers see

On the booking page the package card shows the package total and "Package · N items included". Below it, What’s in your package lists each part with its type, dates, description, image and price. Parts quoted in another currency show that amount with an estimate in your currency and the exchange-rate note. Supplier names are never shown to travelers. There’s no room to pick, so travelers go straight on to their details.

Pricing rules

• The package price is the same whatever the party size, exactly like a held room block. It does not multiply by traveler count.
• Add-ons and travel protection are added on top as usual.
• When a traveler books, the booking price is checked against the stored parts, so an out-of-date page can’t book below the package price.

After booking

• Each booked seat gets one included booking per part under its package booking. These have no price of their own, so trip totals, invoices and commissions count the package once.
• Dated hotel, cruise, tour, transfer and activity parts are added to the group’s shared itinerary. If that day already has the same hotel, or already has a cruise, nothing is added twice. Flights are not added to the itinerary because a part doesn’t carry airports or times. Add flights there yourself.
• If you edit the parts after people have booked, their included bookings and the itinerary update to match. A removed part is cancelled, not deleted.
• The shared itinerary is only updated when the page has one Package parts package. With two different packages it can’t know whose hotels to show.

Group Package Grid (Student and Tour Groups)

Use Grid by sharing and group size when a supplier quotes the way tour operators do: a price per person that depends on how travelers share a room and on how big the group ends up. A school band trip quote might look like this:

Each column is a scenario: a range of paying participants, with an optional note such as "5 coaches". The ranges don’t have to touch (gaps are fine) and can be in any order. Paying participants never include free places.

Setting it up

1. Open the package's price tab and, under How do the guests pay?, choose One package price, then Grid by sharing and group size. The package's price tab splits into Prices, Costing and What’s included, and a starter grid appears on Prices with Quad, Triple, Double and Single rows and one scenario.
2. For each scenario, enter the From and To number of paying participants and an optional note. To lay out evenly spaced columns in one go, click Build columns: set Start at, Every (the step between sizes), Columns, and optionally Seats per coach. If the grid already has columns, the button reads Replace columns and says how many prices it will remove; columns with the same range keep their prices.
3. Type the price per person into each cell. Leave a cell blank if that room isn’t offered at that group size.
4. Add rows with the Add room sharing buttons (Quint, Quad, Triple, Double, Single, or Custom). Rename any row, and set how many travelers share that room.
5. Click Set current on the scenario you expect the group to land in. The starred column is the current price.
6. Under Free places, enter the comp rule if the quote has one, for example 1 free for every 20 paying, for teachers. If you fill in only the "for every" number, it counts as one free place. The line under the boxes says what was saved.
7. Under Note under the prices, type any pricing rule in your own words, for example "All students are charged the quad price. Triple, double or single rooms are on request at those rates." Travelers see it word for word under the room prices, on the approval page and in the PDF.
8. On What’s included, list what the package includes under Included, and the extras travelers pay for themselves under Not included / options (for example meals at student cost or instrument rentals). One item per line.

Optional extras travelers can add at checkout still go under Add-ons, as with any package.

The editor warns you when two scenarios overlap, when the current scenario is missing prices, when two rows sleep the same number of travelers, or when a bigger group costs more per person than a smaller one.

What travelers see

The package card lists the current scenario’s price for each room. Below it, Group package pricing shows the whole grid with the current column highlighted, the free places rule, your note under the prices, and the included and not included lists. On a phone, each scenario becomes its own card with the current one first. The PDF prints the same grid and lists.

When booking, travelers see Pick a room and choose one. Every paying traveler in that booking pays that room’s price from the current scenario, so one student booking a place in a Quad pays the Quad price. Until they pick, the price is based on their party size (a party of 2 is priced as Double) and the page says so.

Pricing rules

• Bookings always price from the current scenario. The grid does not reprice itself as sign-ups come in. When you know the final group size, click Set current on that scenario.
• Bookings already made keep the price they were booked at. Each booking records the scenario and room it was priced at, so you can see who booked at an earlier price.
• Adults, teens and children all pay the room’s per-person price. Infants are free unless the page charges an infant price.
• The deposit follows your usual deposit settings. Add-ons and travel protection are added on top.
• When a traveler books, the price is checked against the stored grid, so an out-of-date page can’t book below the current price or at a room you’ve since removed.

Group Costing Sheet (Work Out the Grid Prices)

If you normally price a group in a separate trip calculator or spreadsheet, the costing sheet does that work inside the package and fills in the grid for you. It's the Costing tab on any grid package.

The costing sheet is internal. Your costs, markup and commission are never shown to travelers, on the booking page, the PDF or the portal. Only the prices it calculates reach the grid, and only when you click Apply to pricing grid.

Setting it up

1. Build the grid first: scenarios (paying participant ranges), room sharing rows and the free places rule. The costing sheet uses the grid’s scenarios, rooms and free places, so you never enter them twice.
2. Open the Costing tab.
3. Add a cost line for each thing you pay for, give it a Category (Lodging, Transportation, Meals, Activities or Misc), and pick how it is charged:

4. If you have vehicle lines, enter Seats per vehicle once under Vehicles. Each column then works out how many vehicles it needs for its largest group: the top of the range, its free places and staff. A 100-110 column with 55-seat coaches gets 3 (110 paying plus 5 free is 115 seats). Type a number under a column only to override it; Use N puts it back.
5. Set your Profit, Commission % of price and Rounding.

Templates. Most agencies cost the same trip shape again and again: an Orlando band trip, a five-night DC tour. Once a sheet is set up, type a name under Templates (for example "Orlando band, 5 nights") and click Save as template. It saves the cost lines, categories, markup, rounding, room rows and group-size columns for everyone in your agency. Grid prices are not saved. On the next package, click the template's name to start from it. If the sheet already has cost lines, you're asked to confirm first, because the template replaces them. The grid's columns only change if it has no prices yet, and grid prices only change when you click Apply to pricing grid.

How a price is worked out

For each scenario and room:

• Hotel per person (room cost with tax, divided by the people sharing, plus porterage) plus per person costs (meals, tickets, flights).
• Plus a share of the shared costs. Vehicles, staff, fixed costs and the full cost of every free traveler are added up and divided by the paying travelers. By default the sheet divides by the fewest paying travelers in the range, which is the safe choice: if the group lands at the bottom of the range you still cover your costs. You can switch to the middle of the range.
• Free travelers are costed in a Double unless you choose another room.
• Profit is added one of three ways, and the editor labels which:
  • Markup % on cost: 10% on a $500 cost is $550.
  • Profit $ per person: a flat amount added to each traveler’s cost.
  • Margin % of price: 10% of the selling price is profit, so a $500 cost sells for about $556.
• Commission is always a share of the selling price, so the price is raised to cover it. With a 5% commission, a $550 price becomes about $579.
• Finally the price is rounded: nearest $1, nearest $5, or up to the next $1, $5 or $10.

Checking and applying

• The Calculated prices per person table shows every cell next to what the grid holds now, with the difference. Click a price to see its breakdown: hotel, per person costs, share of shared costs, cost, commission and profit.
• Cost per person by category splits the current column's cost per traveler into Lodging, Transportation, Meals, Activities and Misc, so you can answer "how much of this is the bus?" without a spreadsheet.
• Group totals show the shared costs, and the group’s total cost, revenue, commission and profit at the group size used for dividing. Set a Room mix to say how travelers are split across rooms; otherwise they are split evenly.
• Warnings tell you when a room has no hotel rate (that room is left out), when a scenario has no paying participants number, or when a coach count had to be assumed.
• Click Apply to pricing grid and confirm. The calculated prices replace the grid prices. A room the sheet can’t price keeps the price you typed.
• You can still edit the grid by hand afterwards. If you do, the costing sheet says Grid prices were edited since the last apply.
• When the sheet works out prices the grid doesn't hold yet, the Costing tab shows an amber count, such as 3 to apply, so you can see from the Prices tab that the grid is behind.
• Applying never changes a booking that already exists. Bookings keep the price they were booked at.

Getting the price approved. When a director or organizer has to sign off on the grid before families book, use Send for approval in Review & send. See Sending a Group Quote for Approval. To let the leader choose between whole trips, like two resorts, see Let the group leader choose the trip.

Selectable Cabins (Room Blocks)

Held cabins by category has two flavors, controlled by the Let the client choose cabins checkbox on the package's price tab (it reads rooms on a hotel package):

• Off (held block): the package is one combined hold — every listed cabin category is bundled and the price is the sum of the whole block. Use this when you've reserved a fixed set of rooms and are tracking pickup against it.
• On (selectable cabins): under How many cabins can the client book?, Exactly one cabin makes the package a menu of mutually-exclusive cabin choices. Each block is one cabin type — for example Interior Guarantee (2 guests, $3,047) vs. Interior Quad (4 guests, $4,988) — and the traveler picks one. The price they pay is that single cabin's price, not the sum. Choose Multiple cabins instead to let a client book quantities and combine categories, with every cabin they pick in their total.

Selectable cabins are what make mixed-occupancy group cruises self-bookable. Instead of modeling every cabin as its own package, set one Held cabins by category package, tick Let the client choose cabins, and add a block per cabin category. Each block can carry its own deposit (cruise lines often set different deposits per stateroom category) — the chosen cabin's deposit is what gets authorized at booking, overriding the package's default deposit rule.

When it's on, the price starts at the lowest cabin instead of adding every row together. If the rows look like cabin choices and the box is off, the editor warns that the client sees the whole block added up. On the booking page the package card shows a "From $X" summary, and once the traveler selects the package they see a "Choose your cabin" picker listing each category with its guest count and price. The trip total and deposit update to match the cabin they pick, and Continue is disabled until a cabin is chosen. The cabin they booked appears next to their name on the group roster (and you can still override it with a specific room number there).

Setting Up Adult/Child Pricing

1. Open the package's price tab and, under How do the guests pay?, choose Each pays their own rate, then By age
2. Enter the Adult Rate (per person)
3. Enter the Child Rate (per person)
4. Set Child Under — the age children are under. Travelers younger than this are priced as children. The default is 12, so an 11-year-old pays the child rate and a 12-year-old pays the adult rate.

Example: Adult Rate $2,400 · Child Rate $1,800 · Child Under 12 A family of 2 adults + 1 child (age 8) would see: 2 × $2,400 + 1 × $1,800 = $6,600

How Travelers Enter Ages

On the Customize step, travelers enter the number of adults and children in their party. The page updates the total in real time as they adjust the counts. If a traveler enters ages that straddle the cutoff, the system automatically applies the correct rate to each person.

The cost sidebar itemizes each category live as they adjust the counts, so the math is never a mystery — and the same breakdown appears again on the Payment step before they commit:

2 × Adult @ $2,400   $4,800
1 × Child @ $1,800   $1,800
───────────────────────────
Total                $6,600

Tips for Adult/Child Pricing

• Match your supplier's cutoff exactly. If Royal Caribbean considers children to be under 13, set Child Under to 13 (age 12 and under = child rate).
• Price infants separately when needed. Turn on Allow infants to add an Infants counter with its own age cutoff and price. Leave the price at $0 for free lap infants, or set a per-infant surcharge — either way infants stay out of your occupancy/room math.
• Use package highlights to clarify. Add a bullet like "Children 11 and under: $1,800 pp" so travelers know at a glance before clicking in.

Guest-Position Rates (3rd / 4th Guest)

Cruise-line group contracts (MSC, NCL, Royal Caribbean, Carnival) usually discount the 3rd and 4th guest in a cabin — and discount children in those positions even further. By age pricing supports this directly.

In a By age package, the 3rd & 4th Guest Rates card sits directly below the Adult and Child rate fields with two fields:

• 3rd/4th Adult — the per-person rate for the 3rd guest onward, when that guest is an adult
• 3rd/4th Child — the per-person rate for the 3rd guest onward, when that guest is a child

The first two guests in a cabin always pay the Adult and Child rates above (the 1st/2nd-guest cruise fare). Guests 3 and beyond pay the additional rates. Adults fill the first two positions first, so children land in the discounted 3rd/4th slots — exactly how the cruise line fares a family cabin. The fields are optional: leave them blank (they show the base rate as a hint) to charge every guest the base rate, and use Clear to reset both.

Example (MSC Deluxe Balcony): 1st/2nd guest $652.80 · 3rd/4th adult $512.80 · 3rd/4th child $201.80 A cabin of 2 adults + 2 children books at 2 × $652.80 + 2 × $201.80 = $1,709.20. The cost sidebar shows each category, and the total updates live as the traveler adjusts the party.

This is a per-cabin calculation, so it applies to the traveler's own party (their cabin). It's available in By age only — Nights from a rate card and Held cabins by category price differently.

Shortcut: AI import fills these for you. Paste or attach a cruise-line group sales contract (the allotment contract with a rate table showing 1st/2nd Guest and 3rd/4th Guest columns) into the proposal's AI import on a group proposal. Each cabin category becomes a package with the 1st/2nd guest rate as the Adult and Child rates and the contract's discounted 3rd/4th Adult and 3rd/4th Child rates applied automatically — review them on the import preview card before confirming.

Room Rate (one price for the first guests)

Resort rate sheets often price the room, not the person: "$685 SGL & DBL" means one or two guests pay the same, and "$1,121 SGL TO QUAD" means one to four guests pay the same. Extra guests then pay a set rate on top (for example $29 a night for a 5th or 6th adult or teen, children free).

In a By age package, enter the Room Rate and how many guests it covers:

• Room Rate: the price for the room, whoever its first guests are
• covers ... guests: how many guests that price includes (2 for "SGL & DBL", 4 for "SGL TO QUAD")
• Extra Guest Rates: the card below becomes Extra adult, Extra teen and Extra child. Each guest beyond the covered number pays these; enter 0 for guests who stay free

The covered places go to the guests with the highest extra rate, so a free child takes an extra place and the family pays the least the sheet allows. Set These rates are to Per night and the total follows the nights each family picks. The package card then reads "$1,121/night" and the trip summary lists "1 × Room", then each extra guest.

Leave the Room Rate blank to price each guest with the Adult, Teen and Child rates instead. With a Room Rate set, the Single Occupancy field is hidden, because the room price already covers one guest.

Example (Hard Rock two-bedroom, per night): Room Rate $1,121 covers 4 guests · Extra adult $29 · Extra teen $29 · Extra child $0. Four guests of any age pay $1,121 a night; a family of 4 adults and 1 teen pays $1,150 a night.

Teen Pricing

Some resort and cruise group contracts split children into two age bands: young children ride free (or at a low rate), but teens pay their own rate — often the same as an extra adult. By age has an optional teen rate for exactly this.

In a By age package, enter a Teen rate (13-17) beside the Adult and Child rates (and, if your contract discounts a 3rd/4th teen, an Additional teen (3rd/4th) rate in the guest-position card). Leave the Teen rate blank when a package has no teen band — teens then price as adults and the teen counter stays hidden.

How seats fill. A room covers two base guests at the base rate; a third guest and beyond spill to the additional rate. The two base seats are filled by the highest-priced guests first, so a free or low-priced child never bumps a paying adult or teen out of a base seat. This solves the usual traps:

• A room with one adult charges the adult rate for that guest — it never falls back to the child rate.
• One adult + one teen fills both base seats (adult at the base rate, teen at the teen rate) — the second guest is priced on their own band, not discounted.
• A free child always lands in a spill position, so it adds nothing and never displaces a paying guest.

Extra adults at the teen rate. When a contract prices additional adults at the same amount as teens (common on resort sheets), set the 3rd/4th Adult rate to your teen rate. Third-and-beyond adults then spill at that rate, matching the contract without a separate age band.

Example (resort group): Adult rate $450 · Teen rate $81 · Child $0 (free) · 3rd/4th adult $81 · 3rd/4th teen $81 A room of 2 adults + 1 teen + 1 child books at 2 × $450 (base seats) + 1 × $81 (teen) + $0 (child) = $981. A room of 1 adult + 1 teen fills both base seats at $450 + $81 = $531. The cost sidebar itemizes an Adult, Teen, and Child line, and the total updates live as the traveler adjusts each counter.

On the booking page a Teens (13-17) counter appears next to Adults and Children whenever the selected package has a teen rate set; it's hidden on adults-only trips and on packages with no teen rate. Teens are priced at checkout and included in the traveler's total.

Teen pricing works in By age and Nights from a rate card. On a rate card the teen rate bills per night like the adult and child rates, and each rate-card date range can carry its own Teen/Night rate (see Rate Cards). The 3rd/4th-guest rates remain By age only. Held cabins by category never charges a teen separately — the cabin price already covers everyone in it.

Occupancy Tiers

Cruises and all-inclusive resorts often charge different per-person rates based on how many people share a cabin or room — double occupancy at one rate, triple at a lower rate, quad even lower. Without occupancy tiers, you'd need a separate package for each combination.

Occupancy tiers let you define multiple per-person rates on a single flat-priced package. One "Interior Cabin" package can offer Double, Triple, and Quad pricing. Travelers enter their party size and the system automatically applies the right rate — no manual math, no separate option cards.

Setting Up Occupancy Tiers

1. Open the package's price tab and confirm How do the guests pay? is set to Each pays their own rate, By room sharing
2. Click Price by room type (Single / Double) (appears next to the Package Price field). This seeds a Single (1 guest) and Double (2 sharing) row to start — edit the prices, then add Triple/Quad as needed.
3. You'll see a tier table replace the single price input:

4. Edit each row:
   • Guests — number of people sharing the room/cabin
   • Price/person — per-person rate at that occupancy
   • Label — auto-filled based on guest count (Single, Double, Triple, Quad, or "5-person" etc.), but freely editable
5. Click + Add tier to add more rows. New tiers default to the next guest count after your current maximum.
6. To remove a tier, click the × on that row. Removing all tiers via Remove all tiers returns the package to single-price mode.

Tip: Labels are what travelers see — feel free to use your supplier's exact terminology like "Inside Stateroom — Double" or "Balcony — Triple Occupancy."

A Different Deposit for One Room Type

Cruise lines usually take a solo cabin's deposit at the full double rate. If your page asks $100 per person at booking, a traveler on their own should be asked for $200, while couples and triples stay at $100 each.

When the package's deposit is taken per traveler or per room or cabin (set under Deposit & payments, or on the package's own Terms & protection tab), the tier table shows a Deposit pp column beside each price:

• Leave a row blank (it reads Same) to use the package's normal deposit.
• Fill it in to charge that amount per person for travelers in that room type instead.

With the table above, a solo traveler is asked for $200 at booking, a couple for $200 ($100 each) and three sharing for $300. The amount due today, the card hold, the payment schedule and the invoice all use the same figure, and the balance absorbs the difference. A party split across rooms (say a Triple plus a Single) pays each room's own deposit. The column is hidden when the deposit is a percentage, a flat amount or payment in full, because there is no per-person figure to replace.

How the System Matches Party Size to a Tier

When a traveler enters their party size at checkout, the system finds the best matching tier automatically:

1. Exact match — if a tier exists for exactly that party size, use it
2. Round up — if no exact match, use the smallest tier that fits (e.g., a party of 3 with tiers for 2 and 4 gets the 4-person rate)
3. Overflow — if the party is larger than any defined tier, the largest tier's rate applies silently (no error shown to the traveler)

Children count toward occupancy — a party of 2 adults + 1 child occupies 3 spots and gets the triple-occupancy rate.

Charging Children and Teens a Different Rate

By default every traveler in the room pays the same per-person rate, so 3 adults and 2 adults plus 1 child cost the same. Resorts rarely price that way, and high school graduation groups almost never do.

Click Price by age under the tier table and each row gains a Teen and a Child column:

Each traveler is now priced individually: the row still comes from the party size, and the column comes from their age. That 2 adults plus 1 child lands on the Triple row and bills $710 + $710 + $480, while 3 adults on the same row bills $710 each.

A few things worth knowing:

• Leave a cell blank to charge that traveler the adult rate. Blank is not free. If children pay nothing, type 0 — the row then reads "children free" on the booking page.
• Only fill in the columns you need. A grid with prices in the Adult column alone behaves exactly like the plain tier table above it, so nothing changes for a package you have already priced and sent.
• Set the age boundary yourself. Child Under decides where children end and teens begin, per package, because it varies by resort. Set it to 12 and the booking page reads "Children (2-11)" and "Teens (12-17)".
• Teens count toward the room. A teen occupies a berth, so 2 adults plus 1 teen plus 1 child is a party of four and lands on the Quad row.
• The "from" price stays the adult rate. A cheap child column never becomes the headline, so the range travelers see is one they can actually book. Children get their own line instead: "from $430/child".

Resort contracts that price by adults

Cruise cabins price by everyone in the room, which is how the grid works by default. Many resort and tour operator contracts (Sunwing, for example) price the other way: the adult rate depends on how many adults share the room, and each child or teen adds their own rate on top.

For those, set Adult rate set by under the grid to Adults in the room. Row labels that still read Single, Double and so on change to "1 adult", "2 adults". Now a family of 2 adults and 2 children lands on the 2 adults row and bills two adult rates plus two child rates, instead of landing on the 4-person row.

If the contract says child prices only apply with a minimum number of adults, set Child rates need to 1 adult or 2 adults. Below that minimum, the first children pay the adult rate (teens first). A parent travelling with one child is then priced as 2 adults sharing.

A different rate for the 2nd child or teen

Some contracts charge the 2nd child (or 2nd teen) more than the 1st. Click + Separate 2nd child and teen rates under the grid. The Teen and Child columns split into 1st and 2nd, and a 2nd cell left blank charges the 1st rate, so turning it on changes nothing until you type a number.

• The 2nd column applies to the 2nd child in the room and to any child after that. Teens are counted separately from children.
• With Child rates need set, the child charged the adult rate is the 1st child. A single parent with two children then pays one adult rate for themselves, the adult rate for the 1st child, and the 2nd-child rate for the other.
• The booking page itemizes it the same way, for example "1 × 1st child @ $1,638" and "1 × 2nd child @ $1,998", so travelers see exactly what each person costs.

What Travelers See

The pricing summary updates as travelers enter their party size:

Interior Cabin · Double occupancy · $1,299/person
2 guests × $1,299 = $2,598

With age pricing on, the breakdown itemizes each band instead of one lump sum:

2 × Adult @ $710.00     $1,420.00
1 × Teen  @ $640.00       $640.00
1 × Child @ $480.00       $480.00
Total                   $2,540.00

The option card on the package selection screen shows the full range at a glance: $849–$1,299/person.

When to Use Occupancy Tiers vs. Separate Packages

Note: Occupancy tiers are only available with By room sharing. By age and Nights from a rate card have their own per-person rate structures — though Price by age under the tier table gives each occupancy row its own teen and child rates, as described above.

Room types on a package priced by occupancy rows are not shown to travelers. When the Single / Double / Triple / Quad rows set a package's price, checkout charges those rows and never a room's own price, so the booking page leaves any priced room types off that package's card. To sell Garden View, Ocean View and Swim Up at different prices, with a photo each, make each one its own package with its own rows and photo.

Travel Protection Per Option

By default a group page offers one travel protection setting (configured on the Travel protection card) to every traveler, no matter which package they pick. That works when protection is a single flat number. It does not when the protection cost depends on the package, for example a solo room that costs more than a shared room, so its coverage is priced higher too.

Each package can carry its own travel protection rate. When a traveler selects that package, they see its protection settings instead of the group default. A package without an override simply inherits the group-level default, so you only set this on the packages that need a different rate.

Setting a per-package rate

1. Open the package's Terms & protection tab and find the Travel protection row (it reads Proposal default)
2. Switch it on
3. Choose the Mode (Optional, Required, or Quote on request) and enter the Provider
4. Add a plan with a name (e.g. "Travel Protection"), a price, and set it to Per person so it reads as "$259/traveler", or use Flat total for a single amount. You can also use the single Total amount field if you are not offering named plans.
5. Optionally turn on Require an explicit decline acknowledgement and add decline language so travelers who skip coverage leave a paper trail

Repeat on each package that needs a different rate. For example, put a higher per-person plan on the Solo package and a lower one on the Double package.

Note: This override controls travel protection only — there is no per-package payment-schedule switch here the way standard proposals have one. Payment terms still vary by package, just through the other two controls: attach different Payment Plans to each package, and give a selectable cabin its own deposit under Selectable Cabins. A package with neither bills on the group-level deposit and schedule.

What travelers see

On the Your details step, the travel protection panel reflects the package the traveler chose. Picking the Solo package shows the Solo rate; switching to Double swaps to the Double rate automatically. Optional protection is recorded with the booking as a selection (or a logged decline); required protection is added to the trip total.

Quoting travel protection by state

Most US travel protection is rated by the traveler's state of residence, so you often can't publish one premium that's right for everybody on the page. Set the protection Mode to Quote on request — group-wide, or on the individual packages that need it.

In that mode travelers see a Get a quote button (or a button named after your provider, linking to your quote URL) instead of a price. When they click it:

1. The request is recorded on their booking and you're notified.
2. Their roster shield moves to Quote requested automatically.
3. You quote their state's premium and add it to their own invoice — every booking has its own, so pricing one traveler's coverage never touches anyone else's.

To make sure their state actually reaches you, tick Mailing address under Details & terms so State is captured at checkout.

Turn on the decline acknowledgement. In the same panel, Require an explicit decline acknowledgement blocks checkout until the traveler either takes coverage, requests a quote, or types their name to decline. That gives you a signed, dated record for every traveler in the group rather than a silent skip.

Rate Cards & Flexible Dates

For accommodations, vacation rentals, or any booking where the total depends on the number of nights, choose They pick from a block, then Nights from a rate card, under How do the guests pay?. You can define different rates for different date ranges (e.g., peak season vs. shoulder season), and optionally let travelers pick their own check-in/check-out dates within a window you control.

Setting Up a Rate Card

1. Under How do the guests pay?, choose They pick from a block, then Nights from a rate card
2. Click Add Rate to create your first date range
3. For each rate entry, set:
   • Start Date and End Date for the range this rate applies to
   • Adult/Night, and optionally Teen/Night and Child/Night (per person or per room — be consistent and label it in the description)
4. Add additional rate entries for different date ranges — they stack in order and the system applies the correct rate for each night automatically

Every band bills per night. Leave Teen/Night blank and teens fall back to the package's Teen rate, then to the Adult rate for those dates — so a teen is never accidentally free.

Example rate card for a beach house package:

• May 1–May 22: $180/night
• May 23–May 26 (Memorial Day weekend): $240/night
• May 27–June 14: $180/night

The system calculates the correct total by multiplying each night by the rate that applies to that date.

Setting the Group Date Window

On The group card, under When, and how many?, set Starts and Ends. This is the default window travelers see when the proposal loads.

Enabling Flexible Dates

If you want travelers to arrive or depart on different days (e.g., some people stay 5 nights, others stay 7), turn on Allow travelers to choose their own dates under When. When enabled:

• Travelers see a date picker on the Customize step to choose their own check-in and check-out
• Their selected dates must fall within the group's overall date window
• The nightly total is calculated automatically based on their specific stay length and the applicable rates

Tip: Use flexible dates for vacation rental or villa bookings where not every family arrives on the same day. For a group cruise or resort package where everyone checks in together, leave flexible dates off — it keeps the booking flow simpler.

How the Nightly Breakdown Appears to Travelers

On the Payment step, travelers see a line-by-line breakdown:

May 1–22 (22 nights × $180)    $3,960
May 23–26 (4 nights × $240)      $960
May 27–Jun 3 (8 nights × $180)  $1,440
──────────────────────────────────────
Total (34 nights)               $6,360

This transparency helps travelers feel confident they're getting exactly what they discussed with you.

Which Pricing Mode Should I Use?

Open Departures (tours, retreats, festival trips)

An open departure is a trip with fixed dates that anyone can join: an escorted tour, a retreat, a festival trip. Travelers who may not know each other book from anywhere, arrive on the same day and leave on the same day. The itinerary is the product, seats are priced per person, and each traveler pays their own deposit. Choose Open departure under Who is this trip for? on The group card and the page leads with the per-person price.

Sell rooms as occupancy tiers, not as separate packages

Don't create one package per room type. Build one package for the trip and give it Occupancy Tiers: a Single row (1 guest, your single rate), a Shared twin row (2 guests, your per-person rate) and a Double row for couples. The booking page prices each party at the row matching its headcount, so a couple choosing the package pays the double rate without you doing anything. Add a Triple row if you sell one.

Roommate matching for solo travelers

On any tier with 2 or more guests, tick Solo travelers can book this and ask to be matched with a roommate. A traveler booking alone then sees two choices on the booking page — the shared room at that tier's per-person rate, or their own room at the single rate — instead of being charged the single supplement by default. When they choose to share, their seat is marked Wants a roommate: it shows as a column on the group roster, in the Full roster CSV and on the Rooming List report, so you can pair people up and set their room assignment. The matching itself is yours to do; the system only records who asked.

Per-person deposits

Set the deposit as per person in the payment schedule (the amount kind selector offers $ / person). Three travelers on one booking then owe three deposits today, and the confirmation says so.

Roommates who aren't related

Friends, cousins or coworkers sharing a cabin are still one booking, because the cruise line or hotel has one reservation for that room. Don't give each roommate their own booking and trip. That shows one cabin as two on the group page.

To let them pay separately, set Who pays? to Each adult pays their share (below). At checkout the person booking picks We each pay our own share and enters each roommate's name and email. Each roommate then becomes their own client, with their own statement, card and payment reminders, all on the one booking.

Already booked the room as one bill? Use Split this room from the room's ⋯ menu on the Guests list (see Each adult pays their share).

Who pays, and where the money goes

Both are on Deposit & payments.

Who pays?

• Each traveler / family: every booking pays its own deposit, then the balance on the schedule and payment plans in Deposit & payments.
• Each adult pays their share: adults sharing a room each pay their own part. See below.
• Organization pays: no traveler card. Travelers confirm their spot and you invoice the organization.

Keep their card on file — on, a traveler's card is saved as a card authorization when they book. You run the card with the supplier, and the seat shows Pending until the card is on file. No money goes into your Stripe account from this. Off, no card is collected (see Collecting payment outside JourneyFuse).

Where does their money go? — Card for supplier keeps the card on file for you to run. To take real payments into your own Stripe account, click Open Group Funds and set up a Group Fund first; travelers then pay Your Stripe on the same invoice. Use planning fees for your service fee.

Each adult pays their share

Pick this when adults who share a room pay separately, like sisters, cousins or friends. When two or more adults book a room, checkout asks Who's paying for this room?:

• We each pay our own share: the person booking enters a name and an email for each roommate. The roommates' other details (birth date, passport and the rest of what you ask for) are optional here, so nobody has to chase a friend's birthday to hold the room. The room is still one booking with the supplier and one invoice, and each adult gets their own share of it. The room and shared extras are split evenly (children included), and an extra someone picked for themselves goes on their own share.
• One of us pays for the whole room: one bill, the same as Each traveler / family.

When the room is split:

• The person booking pays only their share of today's deposit. The checkout shows it as Due today · your share.
• Each roommate becomes their own client and gets an email with their own statement. The statement lists what their share covers, and it's where they add their own card. They never share a card with the person who booked.
• Anything the booker left blank is asked on the roommate's own statement, under Add your traveler details. Their email says which details to add. They can fill in what they have now and the rest later, and what they enter lands on their own client record.
• If the page offers travel protection, each roommate also gets a link to record their own choice, and it's saved as their own signed record.
• Payment reminders go to each person for their own balance.

On the invoice, the Traveler Shares card shows each person's share with Split by line turned on.

On the group's Guests list, a split room carries a Split tag. Open the room (the +1 next to the email) to see each person's own balance, for example Owes $4,325 of $4,325 or Share paid. A room where someone has not added their birth date yet shows 1 DOB missing (or 2 DOBs missing), and that person reads No DOB yet in the expanded room.

Splitting a room that was booked as one bill. Open the room's ⋯ menu on the Guests list and choose Split this room. Tick each roommate who pays their own share and check their email. Anything already paid on the room is credited to the person who booked it, and each roommate gets their statement email. If only the booker is on the room so far, add the roommate under Travelers on the room's trip first; the dialog links to it.

This works for rooms you added to the group yourself too, such as clients you moved over from another system, as long as the room's trip has one invoice. If the trip has more than one invoice, open the invoice you want and add Traveler Shares there.

If a roommate stops traveling, the room shows Roommate left · check rate. The room may now be single occupancy, so check the rate and the shares. Nothing reprices by itself.

Card requests on a split room. The traveler who owes each part authorizes their own card from their own statement link, and reminders go to each person. So Auto-send card authorization requests does not send the booker a request for the whole room.

Collecting payment outside JourneyFuse

If you take payment through your own bank or processor, turn off Keep their card on file in Deposit & payments. Travelers still reserve a seat on the page; the confirmation reads Your seat is reserved and explains that you will send payment instructions. On the group page the seat shows as Reserved (its own filter chip) rather than Pending or Paid. Record the deposit with Record payment when it arrives and the seat moves to Partial, then Paid in Full as the balance lands. Reminders still run on the schedule you set.

One check for the whole group

Student, church and company groups often pay with one instrument: a school sends a single $20,000 check and every student should be credited $100. On the group's Participants tab, open More › Record a check or wire, enter the amount, method, reference (the check number), the date you received it and who paid, then choose how to split it:

• Evenly across all divides the payment across every traveler with a trip in the group.
• Selected travelers divides it evenly across only the travelers you tick.
• Custom lets you type each traveler's share.

The preview shows each traveler's credit, their balance now and after, and warns in amber when a share would overpay someone. Even splits never lose a penny: if the amount doesn't divide exactly, the leftover cents go one each to the first travelers on the list. The payment can't be saved until the shares add up to the amount exactly.

Each traveler gets their own paid payment, labeled with the reference ("Check #4417 from Lincoln High (group payment)"), so it shows in their payment history and updates their invoice and balance exactly as if you had recorded it by hand. Receipts are off by default because the school paid, not the family; tick Email each traveler a receipt to send them. If the check bounces, open Record a check or wire again and click Undo next to it under Group payments recorded: every traveler's share is removed together.

Large groups are credited in batches, and the button counts up ("Crediting 50 of 200…") while it works. If you close the page or lose your connection part-way, the payment is listed as Incomplete with how many travelers were credited. Click Resume to finish it (nobody is ever credited twice), or Undo to remove the shares that did land.

Extensions: nights before or after the trip

An open departure often sells an extra night before the group meets or a few days after it ends. Create these as add-ons on the package and set Extends the trip to before or after with the number of nights. The add-on card on the booking page shows "Before the trip · 1 night" so travelers know it changes their own dates. When someone buys one, those nights are written onto their own itinerary as dated days with a stay block named after the add-on, and their trip's start or end date moves to match. The group's shared itinerary does not change for anyone else, and the traveler sees both layers together in their portal and the app.

The itinerary becomes the group's shared itinerary automatically

Build the day-by-day once, on the proposal or on the package. When you publish the page, that itinerary is copied into the group's shared itinerary, so every traveler who books sees it in their portal and in the app from the moment they book, with their own flights and room layered on top. From then on the group's Itinerary tab holds the live copy; a note under the package's day-by-day link takes you there. Pages published before this change get the same treatment the first time someone books on them. A group that already has a shared itinerary is never overwritten.

Managing Your Group

Edit Basics for All Cabins

Each cabin in a group is its own trip, so details like destination or trip type can drift apart — one cabin says "Punta Cana," another names the resort, a third is blank. Instead of opening Edit Trip on every cabin, use the group-wide editor:

1. Open your group and click the ⋯ menu in the top-right of the header.
2. Choose Edit basics for all cabins.
3. Under Which cabins, leave All cabins selected to update the whole group, or choose Pick cabins to check just the trips you want — handy when only a few cabins changed resorts or upgraded rooms. The counts and warnings below then cover only your selection.
4. Check only the fields you want to apply — Destination, Departure city, Trip type, Trip dates, Trip image (uses the group's cover image), or Status. Unchecked fields are left exactly as they are on every cabin.
5. Click Review changes. You'll see exactly how many cabins each field will change (e.g., "29 of 33 change") before anything is saved.
6. Click Apply and you'll get a per-cabin report of what was updated.

A few safeguards are built in:

• Trip dates warn you when they vary by cabin. Families often arrive on different days (pre- and post-nights). If the cabins hold different dates, the editor says so before you overwrite them — leave the field unchecked to preserve each cabin's own dates.
• Status changes carry their usual effects — automations re-check and queued emails can be cancelled or sent per cabin, and the editor reminds you how many cabins are already paid.
• Cabin names and clients are never touched. Each cabin keeps its own identity.
• Closed and lost cabins are left alone and listed as skipped in the report.

Group Booking Dashboard

Navigate to Group Trips in the sidebar → select your group. The Group Booking section shows four summary cards:

Bookings Table

Below the summary cards, each booking appears as a row:

• Traveler — name and package chosen
• Party — party size (e.g., "2A, 1C" = 2 adults, 1 child)
• Dates — "Full stay" or custom check-in/check-out if flexible dates are on
• Total — package total and amount paid so far
• Status — payment badge (Paid in Full, Partial, Deposit, Pending) + booking status (Booked, Cancelled)
• Actions — ✓ update payment/booking status · ✏️ edit the booking · 🧾 view or create an invoice

To connect bookings that were created manually (outside the self-service flow), use Link existing under All bookings on the group's Bookings tab.

All bookings

All bookings lists every booking in the group, whether it came through the booking page, was added by hand or was linked from a client's trip. What every row shares is said once, above the table: the supplier, the booking type and the travel dates, next to the group's value and a bar showing what has been collected, what is invoiced and unpaid, and what is not invoiced yet. One booking that differs (a package from another supplier among seven cabins) says so on its own line instead of bringing those columns back for everyone.

Each row shows the cabin or room, the travelers on it (named the way the Participants tab names them, with the trip underneath), the confirmation number, the value, Paid with a thin bar, and a status: Paid in full, Balance due, Not invoiced or Client pays supplier. The counts above the table are also filters: with a balance, not invoiced, no cabin yet, no confirmation. Click one to see only those bookings, and All to clear it. The totals row carries the value, what has been collected, and what is still out.

Group settings: who books it, and how its bookings behave

Owners and admins see Booking settings folded under the table on the group's Bookings tab (and above the three starting cards on a brand-new group). The folded line shows the current values; click it to change them. It is built for groups your own staff book, like an agency event or a staff-run sailing, and has four parts.

Advisors who can add bookings. Owners and admins can always open every group. An advisor normally sees a group only if they created it or already have a booking in it, so nobody else could add the first cabin to a group you set up. Click Add advisor… and pick each person who will book the group. They can then find it under Group Trips and use Add a cabin. Each cabin they add is on their own trip, so you can see who entered what; they see their own cabins, not each other's. Lite members cannot open groups and can't be added. Removing someone stops new access, but they still see the group through cabins they already added.

No client emails. Every trip in the group, and every trip that joins later, has its automations switched off, so travelers get no automated emails. Useful when the travelers are your own team.

Don't count in sales or reports. Every trip in the group, and every trip that joins later, is marked Don't count this trip in reporting with the reason Agent travel, so the bookings stay off the leaderboard, scorecards and sales reports.

Turning either of those two off only affects trips that join afterwards. Trips already in the group keep their setting; change those on the trip itself. That way switching it off never sends a burst of overdue emails at once.

Set commission for every booking at once

When the whole group pays the same commission, you don't have to open each booking. On the group page, the bookings total card shows the group's commission next to Set for all bookings. Click it to open Set commission for every booking:

1. Choose Rate % or Amount $. A rate is worked out from each booking's own price. An amount is the same on each booking, not split between them.
2. Enter the Commission rate (or Commission per booking).
3. Leave Replace commission already entered off to fill in only bookings that have no commission yet. Turn it on to overwrite every booking.
4. Click Apply to all bookings.

You only see this if you can see commission on the group.

Agency keeps all commission

Some groups are booked by staff who are not paid a commission split: a staff-run sailing, an agency event, a block on net rates. Turn on Agency keeps all commission and every commission on the group's bookings pays the advisor 0%. The agency keeps the full amount.

• It covers every way a commission arrives. A commission filled in from the supplier's default rate when a booking is confirmed, one an advisor logs, a supplier payment you record later, or one edited by hand all save with a $0 advisor share while the booking is in the group.
• Advisors still book under their own logins, so each cabin shows who entered it. When the switch is on, advisors see a note on the group that their share on its bookings is $0.
• Only owners and admins can turn it on or off.
• Turning it off puts each booking back on its usual split. A commission whose money has already come in stays at 0%; change those on the commission itself if you need to.
• Commissions already paid out to an advisor are never changed.
• One report for the group: on Commissions → Ledger, pick the group in the All groups filter, then Export CSV.

Net rates with no commission at all? In the booking form, choose None under Commission. That stops the supplier's default rate from being filled in, so no commission is created for the booking.

Roster

The Roster shows every traveler added to the group — both self-booked and manually added — with:

• Who is in each cabin or room. A booking for more than one person is a band naming the party (Emma & Jack Walsh, Emma Bennett & Jake Russo), with one line per traveler underneath: a star on the person who books and pays, their age, email and whether a passport is on file. Add contact beside a traveler who has no contact of their own creates one, or links one you already have. A single traveler is one plain row.
• Payment: a status (Paid in full, Deposit, Part paid, Not invoiced, Balance due) and a Paid column with the amount, like $1,600 / 5,800, and a thin bar under it showing how much of the money is in
• Counts above the table that are also filters: with a balance due, missing a passport, not in contacts. Click one to show only those parties, and All to clear it
• Ready icons tracking each row's travel details and logistics: travel details, insurance, transfers, flights and travel documents (which of these show depends on the group type). A row with everything done shows one green All set
• One action per row at most, the thing it needs next: Create invoice, or Fix for a red item
• More → Reports to download the group's CSV reports — rooming list / manifest, payment & balance, payment deadlines, doc & insurance readiness, flight list / air manifest — plus a printable PDF report and Full roster (CSV) for your records or to share with a supplier
• Add traveler (or Add guest / Add attendee, depending on the group type) to add someone who didn't book through the self-service link

If you add a warm lead by hand and that same person later books through the public link, the roster recognizes them by email address and keeps them as a single row — no duplicates. Any room assignment, logistics statuses, or notes you'd already set on the manual entry carry over onto their booking automatically.

Ready icons

The Ready column holds up to five icons in fixed places, so each one lines up down the roster: an ID card (travel details, from the details request), a shield (insurance), a car (transfers), a plane (flights), and a page (travel documents). When all of a row's icons are green it collapses to All set; click it to see them. Click any one to open its menu and pick a status, or Clear to blank it again. The icon's color is the at-a-glance version, and hovering shows the exact status in words.

Grey means nothing is set yet. Amber means it's on your list, sky blue means the ball is in your court, violet means you're waiting on the traveler, green means done, and red means there's a problem.

You can also set these in bulk: tick several travelers and use the Set Insurance, Set Transfer, Set Flights, and Set Docs menus in the bar that appears at the bottom of the screen. All four are on the member detail panel too, which opens when you click a roster row.

Insurance runs as a pipeline so you can see who still owes a quote at a glance:

Two of these fill themselves in. If your booking page shows a travel insurance panel, whatever a traveler answers at checkout lands on their shield automatically: asking for a quote sets Quote requested, and declining coverage sets Declined. This applies to bookings you already took, not only new ones, so groups you booked before this existed fill in as soon as you open the roster.

Hovering an auto-filled shield says "from checkout" so you always know where it came from. The moment you pick a status yourself, yours wins and the traveler's checkout answer stops overriding it. A traveler who skipped the insurance question entirely leaves the shield grey, since a skipped question isn't an answer.

Rooms

The Rooms tab (called Cabins on a cruise and Rooming on a school trip) has two parts: a supplier room-block tracker at the top and the rooms below it, in three views: Board, List and Room planner.

Room-block tracker (held vs. picked up). This replaces the spreadsheet agents keep alongside a group cruise or resort contract. Track your held inventory per cabin category — how many of each category you're holding with the supplier and how many have been picked up so far — right next to your cut-off and release dates, group record locator, and contract number.

• Pull from proposal copies your cabin category names straight from the packages you built on the booking page (the cabin blocks you set up in Options), so you don't retype them. It only adds categories you're not already tracking, and it's a one-time copy — edit the held and picked-up counts however you need afterward.
• Add category adds a row by hand for anything not on the proposal (a courtesy hold, a category you're tracking separately).
• At rest, each category is a bar of Booked by you, Booked online and Still held. Click Edit block to change the numbers, then Done. Inside 30 days of cut-off a countdown above the block says how many held rooms go back to the supplier, with Remind the group.
• Enter Held and Booked by you per category. The card totals them into an at-a-glance "picked up / held" figure, and that same number shows on the group's Overview tab. Picked-up counts are entered by you, so they reflect exactly what you've confirmed with the supplier rather than guessing from bookings.
• Supplier, cut-off date, release date, record locator, and contract number are set once for the whole block from Edit block → Supplier, dates & locator — they apply to the group, not to a single category.

Rooms by type. The group's Overview tab has a Rooms by type card straight from the booking page: each package's rooms booked against its cap (for example "6 of 10"), with Sold out or Over by N when it applies, and a total of rooms left to book. The booking page sells from its own counter. If that counter ever disagrees with the bookings, the card says so ("Your booking page counts 7 taken, not 6") with a Recount button that resets it to the real bookings, so the page doesn't sell out early or oversell.

Board. Rooms as cards, grouped by block category, each with its number, who's in it and where their payment stands. Dashed cards are held rooms nobody has booked. On a ship, By deck groups cabins by deck (read from the cabin number, so 9242 is deck 9). Off a ship, several bookings in one room (four students in "Quad 1") show as one card. On a wedding or resort group, a blank number reads Number at check-in rather than as work to do. Moving a booking here moves the whole booking; placing individual people is the planner's job.

List. The rooming list a supplier asks for: cabin or room, category, occupancy (Single, Double…), travelers, Bedding, Dining and Requests. Click any of the last three to type; Enter saves. Dining is the booking's own dining time, so it changes the booking too. Requests travel with the rooming list, so keep anything private in the traveler panel. Export rooming list downloads the same columns as a CSV.

Room planner. Select this view and click Create room plan. Enter the property or ship and arrival/departure dates. Add rooms with their own label, category and capacity, then place linked travelers individually. The same linked person appears once even when they have multiple bookings. Names-only companions must be linked to traveler records before individual placement.

Use New stay for a different property or date range; identical room numbers in different stays remain separate. For resort planning, check Property assigns the room number at check-in instead of implying a physical number is confirmed. Room plans do not confirm accommodation with a supplier.

Traveler roles and rooming notes lets you set a linked person’s role (Traveler, Student, Adult or Chaperone), record a Guardian or payer note, and add Bedding, arrival or event preferences. Record agreed rules under Organizer’s rooming rules. These are editable notes for manual review, saved with the stay’s plan; a payer note does not change who is billed.

Select a room beside an unplaced traveler, or move/unassign someone using the selector beside their name. The planner checks capacity and valid stay dates. School roles, chaperone arrangements and other organizer rules need your review; conflicts between separate stays are not automatically checked.

Click Save room plan to keep changes. Discard edits returns to the saved version; Undo last save restores the preceding saved plan when available. Save or discard before switching stays. After saving, Rooming list opens a preview showing the stay and included columns: property, arrival/departure, room label, category, room-number status, capacity and names. Choose Download rooming CSV after reviewing it for the intended recipient. Passport, birthday, contact, guardian, payment and internal preference details are excluded.

Individual planning assignments are separate from the booking room numbers. Moving someone in the planner does not move their booking or change their payer, invoice, package price or payment schedule.

Families who book the hotel themselves

Some groups send families to book the hotel directly: a sports tournament or wedding block where each family pays the hotel. On the package, fill in Book directly link (the hotel's booking link for your block). Families then see Book directly with the hotel and pay the hotel themselves. When every package has a link, the page skips checkout altogether.

Under it, the page asks Already booked? Add your reservation: the family picks the Hotel you booked, enters their name, email, arrival and departure, the Hotel confirmation number and Who is in the room. They see "Thank you, you are on the list".

On the group page, the Booked direct card lists each hotel with how many families added a reservation and how many clicked through to book, so you can see who is in the block without asking the hotel.

Using your own booking link

If travelers pay through your own checkout (a Square link or a supplier's booking page), go to How they book in the payment settings, choose My own booking link and paste the link. Once the page is sent, the booking steps are hidden and the page shows a Book Now button.

Book Now first asks the traveler for their full name and email, then Continue to checkout opens your link. The traveler is added to your Leads, with the group page's name as the source, and you get the usual new-lead alert. Someone who is already a lead, already your client on this trip or already booked on the group is not added twice. Payment still happens entirely on your link, so record it in JourneyFuse yourself.

Waitlist

When all spots are filled, a waitlist form automatically appears on the public booking page so interested travelers can add themselves without bothering you. You see all waitlist entries here and can promote a waitlisted traveler to a booking if a spot opens up (e.g., someone cancels).

Shared Itinerary

One itinerary is shared with every traveler in the group. Go to Group Trips → your group → Itinerary. Every traveler in the group sees it in their portal and in the mobile app, layered on top of their own trip itinerary — group dinners and sea-day events from the shared plan, their own flights and hotel from their trip, merged into one day-by-day view. Add something to the shared itinerary and it appears for everyone. See Shared Itineraries for how the two layers work and which one the builder is editing.

• No itinerary yet. The tab shows No shared itinerary yet with a Build shared itinerary button. It creates a new itinerary owned by the group and shares it in one step, then you edit it in the builder. Travelers only see it once you publish. On a cruise, the sailing's port days show underneath so you can see what you're building on.
• Member trips already have itineraries. A card at the top, Build the group's shared itinerary (or Build the group itinerary for the ship on a cruise), offers the same Build itinerary button. That's the safe choice: nothing is taken from a traveler's trip.
• Using a traveler's itinerary instead. Open Or use a traveler's itinerary instead (N) and click Use for the group next to one. This hands that itinerary to the whole group: it stops belonging to that trip, and that traveler gets a fresh personal itinerary.
• Keep the shared hotel and flights on the group itinerary. When a couple's own trip has the same hotel stay (same hotel and dates) or the same flight (same route, date and flight number), their portal and app show one card: their own confirmation, room or seat and documents, with the group card's photos and description. Couples without their own booking still see the group card. You don't need to delete the group card to avoid doubles.
• The group itinerary editor never adds bookings. It is titled with the group's name, and its cards have no Mark as booked. Add each couple's booking on their own trip, where their invoice and commission live.
• The Build shared itinerary button needs somewhere to take its dates from: the trip behind your booking page, or any member's trip. A group with neither says Add a trip or a booking page to this group first instead.

You do not need any clients or bookings to build and publish a group itinerary. This is the normal way to set up a cruise or tour — build the booking page, build the shared itinerary, publish it, and let travelers see the day-by-day plan before anyone has booked. A booking page's trip deliberately has no client attached, and publishing works anyway. (If you hit "This itinerary has no client" on a group itinerary, that was a bug, fixed 2026-08-08 — reload and try again.)

Messages

Send messages to the whole group from the Messages section of the group page:

• Message all — one email to every traveler with an email on file. You can preview it and uncheck anyone first. Sent to the group lists what went out, from you and from group automations.
• Team notes — private notes only your team sees (travelers never see these)

All messages and notes are logged in order so your whole team stays on the same page.

Tips From Top-Performing Agents

1. Use "Travelers book online from a link" for the fastest setup. From the Group Trips page, click New group and choose it under How will people book? — it creates the group, trip, and booking page in one step.

2. Name packages clearly. "Ocean View King — Deck 7" beats "Option 1." Travelers share these names with each other.

3. Set inventory to match your supplier hold. If the resort gave you 15 rooms, set Available Spots to 15. This prevents awkward "sorry, we're actually full" conversations.

4. Attach passport forms at booking time. Travelers are 3x more likely to fill out forms during the booking flow than when you chase them later.

5. Include a personal intro message. A warm "Hey everyone! So excited for this trip..." converts better than a generic description.

6. Share the link everywhere. Text it, email it, post it in the Facebook group, pin it in the WhatsApp chat. The easier it is to find, the faster people book.

7. Check your dashboard weekly. Send payment reminders to anyone falling behind, and form reminders to anyone who skipped the paperwork.

8. Double-check your child age cutoff against the supplier. A one-year difference (under 12 vs. under 13) can mean a meaningful price delta — confirm before you publish.

Sharing the roster with a group lead

Sometimes one of your travelers wants to see who else has booked — a bride organizing a destination wedding, a team captain, a reunion coordinator, or a band director and their chaperone on a student trip. Normally only you (the agent) see the group roster. Roster sharing lets you give one or more travelers a read-only view of the party, without exposing anyone's private details.

It's off by default — nothing changes for your existing groups unless you turn it on.

To turn it on:

1. Open the group's dashboard.
2. Pick your leads. Use Add lead in the Group leads strip at the top of the dashboard, or click the 👑 Make group lead action on a booking row. A group can have more than one lead — adding a second lead does not remove the first. To take someone off, click the ✕ next to their name in Group leads (or the 👑 on their row).
3. Flip Share roster with group leads on (top of the dashboard).
4. Optionally flip Include guests' contact info if you also want the lead to see everyone's email and phone. Leave it off to share names only.

What the lead sees: three counters across the top — Paid in full, On track, and Behind — then each booker's name, party size, room/cabin, and the same word as a pill. Families who are behind are listed first, and tapping a counter shows just that group, so a band director can see at a glance who to nudge. Behind means a scheduled installment is past its due date and unpaid; a payment made another way (a direct link, a card you ran) counts, so nobody shows behind for money they already paid. They never see dollar amounts, invoices, or card details, and they don't see contact info unless you turned that on.

Two places it shows up:

• A shareable link. Once someone is a lead, a 🔗 Copy roster link button appears on their row and next to their name in Group leads. Each lead has their own link — send each person theirs. It opens a simple roster page, no login required. Handy when the lead isn't a JourneyFuse client of yours.
• Their client portal. If the lead is one of your clients with a portal, the roster appears there automatically as a "your group" card, right alongside their trip.

On the roster, each lead sees their own booking marked (You) and any other leads marked (Group lead), so a chaperone knows who the director is.

To stop sharing with one person: remove them from Group leads. Their link stops working right away; the other leads keep access. If you add them back later, they get a brand-new link — send them the new one, because the old link stays dead.

To stop sharing with everyone: flip Share roster with group leads back off. Every lead's link stops working and the portal cards disappear immediately.

Every lead needs a booking in the group. A lead who isn't traveling (and so has no booking) isn't supported yet.

FAQ

Should I use a group booking page for a regular 1-on-1 client? No. A standard proposal — created from Proposals or a trip's Proposal tab — gives a cleaner accept/decline experience for an individual client. Group booking pages are for multiple travelers who book independently. The two are chosen at creation time and you can't convert one into the other, so start from the right place: Group Trips for a group, Proposals for one client.

If one traveler picks a package, is it gone for everyone else? No. Every traveler books independently, and each booking creates its own trip and invoice. A package is only limited if you set Available Spots on it — leave that blank and any number of travelers can choose the same package. The same is true of Seats (whole group) and Per booking, up to (one reservation): all are optional and blank by default.

What happens when a package sells out? It shows Sold out on the booking page and no one can select it. If more spots open up (e.g., you negotiate additional rooms), just increase the Available Spots number in the proposal editor.

Can I add more packages after people have started booking? Yes. Add new options in the proposal editor — they'll appear on the booking page immediately. Existing bookings are not affected.

Can travelers change their package after booking? Not directly. They should contact you, and you can manage changes from the group dashboard (cancel the old booking, have them rebook).

What if a traveler needs to cancel? You can update their booking status to "Cancelled" from the group dashboard. Their inventory spot is released automatically.

Does the booking page collect a card? Yes — a card authorization, automatically. On the Payment step the traveler chooses deposit or pay-in-full, and checkout creates a card authorization for that amount (plus the insurance premium if you collect it at booking) and hands them straight to the secure card page. Every traveler also gets their own invoice.

What JourneyFuse does not do is charge the card by itself. You get an email on each due date prompting you to run the charge, and you update the payment status on the group dashboard. Turn the card step off entirely by switching Who pays? to Organization pays. See Card Authorizations for the full card-on-file flow.

My travelers need different quotes — different states, different components. Can one group page do that? Partly, and usually enough. You can't publish a different price to one named traveler than to another — everyone sees the same package list. But what each person pays varies plenty: by package, cabin, party size and occupancy, adult/child/teen mix, add-ons, dates, and payment plan. Three tools cover the rest:

• State-rated insurance → set travel protection to Quote on request and quote each traveler individually onto their own invoice. See Quoting travel protection by state.
• Predictable component differences → make each variation its own package and tell people which to pick.
• Anything you can't price up front → tick Inquire only on that package so travelers get Ask about this and you quote them off-page.

If almost every traveler needs genuinely bespoke numbers, individual proposals per household are the cleaner tool. Reach for the group page when most people are choosing from a common menu.

Can travelers see who else booked? Not by default — the roster is yours alone. If you want one traveler (e.g. the bride or a group organizer) to see the party, use roster sharing: designate them as the group lead and turn sharing on. They'll see names, party sizes, rooms, and booked/paid status — never amounts, and contact info only if you opt in. See Sharing the roster with a group lead above.

Can multiple agents in my agency use the same group booking? Yes. Any agent in your workspace can view and manage the group dashboard. The proposal is tied to the workspace, not an individual agent.

Can I mix pricing modes across packages in the same group booking? Yes. Each package has its own independent pricing mode. You could have one package priced By room sharing (e.g., a basic cabin) and another By age (e.g., a family suite with age-tiered pricing) — travelers just see the relevant pricing for whichever package they select.

What if my rate card dates don't cover every night in a traveler's stay? A warning will appear in the package editor if there are gaps in your rate card coverage. Fill in all date ranges to ensure accurate totals for travelers.

I have a cruise with 6 cabin types and double/triple/quad pricing on each — do I need 18 option cards? No. Create one option card per cabin type (6 total), then add occupancy tiers to each one. Each option card holds all the occupancy variants — travelers see "Interior Cabin · $849–$1,299/person" and the rate adjusts automatically when they enter their party size.

Can travelers pick their own cabin on a group page, with different cabins priced differently? Yes. Under How do the guests pay?, choose They pick from a block, then Held cabins by category, tick Let the client choose cabins, and add one block per cabin category (each with its own guest count, price, and optional per-cabin deposit). On the booking page the traveler gets a "Choose your cabin" picker, the total updates to whichever cabin they select, and they can't continue until they've chosen one. The cabin they booked shows on your group roster. This is the simplest way to sell mixed-occupancy cabins (e.g. a 2-guest Interior next to a 4-guest Quad) on a single self-service link without making each cabin its own package.

Can I use occupancy tiers with different adult and child rates? Yes, through By room sharing. Add your occupancy tiers, then click Price by age under the tier table: each row gains a Teen and a Child column. The row still comes from the party size, and each traveler's column comes from their age. See Charging Children and Teens a Different Rate. The By age choice itself has no occupancy rows.

What happens if a group of 5 books a package that only has tiers up to 4 guests? The system applies the largest defined tier (4-person rate). No error is shown to the traveler. The editor warns you when a tier is shorter than your group, and offers Set Max Guests to N or Add a tier for N guests. To stop larger parties booking at all, set Per booking, up to on The group card.