Itinerary Builder

The itinerary builder is where your trip plans come to life. It's a 3-column workspace that lets you build day-by-day itineraries with drag-and-drop blocks, add gorgeous images, and save your best work as reusable templates. Once you've built a few trips, you'll have a library that makes new itineraries feel like filling in the blanks.

The Layout

The builder is split into three columns that work together:

On tablets and smaller screens, the library panel tucks away and the day list becomes a dropdown — so you still have full access, just in a more compact layout. Block edit and delete buttons are always visible on touch devices, so you don't need to hover to find them.

Building with Blocks

Each day is made up of blocks — think of them as the building pieces of your itinerary. Click Add Block at the bottom of any day and choose from:

• Flight — departure/arrival airports, times, airline, flight number
• Hotel — property name, check-in/out, room type, plus an image carousel
• Dining — restaurant, cuisine, reservation time
• Transfer — pickup/dropoff details
• Excursion — tour or activity with description
• Cruise Day — port info, ship, embark/debark details
• Park Day — full Disney park planning with dining, Lightning Lane, and events (see Disney Park Days)
• Activity — general activity block for anything scheduled
• Info — text-only block for notes, reminders, or general info
• Custom — a flexible block when nothing else fits

Each block type has its own set of fields tailored to what you'd actually need for that kind of booking. Fill in as much or as little detail as you want.

View Modes

Not every situation calls for the same level of detail. Toggle between three views at the top of the day editor:

• Cards — full-size block cards showing all the details. Best for building and reviewing.
• Compact — condensed rows with just the key info. Great for a quick scan of a packed day.
• Timeline — chronological layout based on times. Perfect for seeing how a day flows from morning to night.

Adding Images

Hotel and venue blocks support multiple images — upload several photos and they'll display as a swipeable carousel on the published itinerary. Your clients see left/right arrows and dot indicators to browse through them. A well-chosen hotel photo or two can make your itinerary feel polished and professional.

The Library Panel

The right sidebar is your secret weapon for building itineraries fast. It has two tabs:

• Itineraries — saved full itineraries, day plans, and individual content blocks
• Guides — resource guides organized by category

Use the scope filter to narrow by type (Full Itinerary, Day Plan, or Content Block) and the source filter to switch between Mine and Community content. Click any template to insert it into your current day.

Saving Your Work

After you've crafted a great block or a perfect day plan, save it so you never have to build it from scratch again.

Save a Block

Click the bookmark icon on any block. Give it a name and choose who can see it:

• Private — just you
• Agency — your whole team
• Community — submitted for review before appearing in the public library

Save an Entire Day

Click the bookmark icon in the day header to save all the blocks in that day as a reusable day plan. Same visibility options apply.

Over time, you'll build a library of your go-to hotel blocks, transfer templates, and full day plans for your most popular destinations.

Trip Guides

The Trip Guides section in the left sidebar lets you attach helpful documents and reference material to the trip. Click Add Resource and choose a type:

• Destination Guide
• Packing Guide
• Tips Guide
• Info Guide
• Checklist
• Documents
• General

Guides show up alongside the itinerary in your client's proposal and portal view — so they have everything they need in one place.

Trip Highlights

The top of your client's itinerary has a Highlights card. It shows your destination guides first, then a row of tiles your client can switch between.

You choose what goes in those tiles. Open any hotel, excursion, activity or restaurant card and turn on Add to trip Highlights. For a hotel, the switch is on the Photos & story tab. For the other cards, it's under the details. The count next to the switch, such as 2/4, shows how many of your four spots are used. Once all four are taken, turn one off before adding another.

• Nothing picked yet? The tiles fill themselves with every hotel that has a description or a library write-up. Picking even one card replaces that automatic list with your choices.
• What each tile shows: the card's photos, its Description, and its own Highlights bullets. Fill those in on the card to give the tile something to say.
• Two different Highlights: the Highlights box on a card is that item's bullet list (one line per bullet). Add to trip Highlights puts the whole card at the top of the itinerary.

Hotel check-out day

You add a hotel once, on its check-in day. The itinerary then shows a Check-out line on the day your client leaves, with the hotel's name and check-out time. There's no second card to keep in sync.

• Change the check-out time from the departure day. Click the Check-out line. The hotel opens on its Stay & rooms tab with Check out time highlighted. Saving keeps the hotel on its check-in day.
• Add a note for departure morning. Under the check-out time, fill in Check-out note, for example "Leave bags with the concierge. The airport shuttle leaves at 6:00." It shows under the Check-out line on the departure day only: on the itinerary, the PDF, the client portal and the mobile app. It never appears on the check-in card.
• Notes about the stay itself (a room request, a welcome tip) go in the hotel's Traveler notes on the Who sees this tab. Those show on the check-in day.

Before You Go Reminders

The itinerary's overview page carries a Before you go list: dated nudges your client sees in their portal and the app, like "Put your mail on hold" or "Airline check-in opens". JourneyFuse writes a few automatically from the trip (passport, insurance, phone service) and you can add your own with Add reminder, or apply a saved set with Apply template.

Each reminder has an emoji next to it. Tap the emoji to pick one:

• Search by word. Type mail and the envelope comes up, passport gives the passport stamp, pack gives the suitcase.
• Suggested. When you have already typed the label, the picker opens with emoji that match the words in it.
• Travel favorites. The most-used reminder emoji sit in the panel before you type anything.
• Paste your own. Paste any emoji from your keyboard into the search box and tap Use this.

The same picker appears when you build a reminder template, so a saved set looks the way you want on every trip you apply it to.

Fuse AI Assistant

Fuse is a floating AI assistant that lives in the itinerary builder. Click the sparkles button in the bottom-right corner to open it, then describe what you want to add in plain language — Fuse reads your existing itinerary and suggests blocks for the right days.

How it works:

1. Click the violet sparkles button (bottom-right corner of the builder)
2. Type what you want — for example: "Add a hotel check-in on day 1 and a nice seafood dinner for day 2" or "Add a snorkeling excursion to the afternoon of day 3"
3. Fuse replies and shows a Suggested blocks card with what it plans to add
4. Click Add X blocks to itinerary — the blocks appear instantly, pre-filled with the details from your message
5. The button turns green with a checkmark once all blocks are applied

Tips for getting the most out of Fuse:

• Be specific about day numbers — "day 2" or "the last day" both work
• You can ask for multiple days at once — "hotel check-in on day 1, pool day on day 2, checkout on day 5"
• If a block fails to add, click the button again — Fuse skips blocks already applied and only retries the ones that didn't make it
• Fuse remembers your conversation for the session, so you can follow up naturally — "actually make that dinner a lunch instead"

What Fuse doesn't do: It won't edit or delete blocks you've already built — it only adds new ones. For changes to existing blocks, use the block editor directly.

AI Generation

Need a complete starting point from scratch? Use the AI button in the top toolbar to generate a full day-by-day draft based on your client's destination, trip length, travel style, and interests. It creates the whole skeleton at once — useful for destinations you don't book as often.

Already laid out your days? Under Full Generate, the AI fills your empty days first, in order, and keeps their dates and any titles you gave them. It only adds new days after your last day once every empty one is filled. Days that already have items are left exactly as they are. The blue note at the top of the dialog tells you which days it will fill before you click Generate.

Fuse is better for targeted additions after you've already started building. The toolbar AI generator is better when you want a full first draft.

AI Import

When you already have an itinerary in another format — a cruise line PDF, a confirmation email, or a planning page on the web — use AI Import in the toolbar to bring it in instead of typing it out. Pick what you're importing (general, cruise, flight, or hotel) and choose a source:

• Paste text — works great for confirmation emails and copied content
• From URL — point it at a cruise line itinerary or hotel page and it fetches the content
• Upload file — .pdf and .txt files, up to 10 MB. TripIt PDFs are auto-detected.

The AI parses the content into days and blocks, which you can review and adjust before saving.

Booking Sync

If you've already added bookings to the trip (flights, hotels, etc.), the itinerary builder can auto-populate blocks from those bookings. This saves you from entering the same flight details or hotel info twice.

Two kinds of booking never get a day card of their own:

• Travel insurance. It covers the whole trip, so your client sees it in a Travel insurance section instead: on the shared itinerary, the PDF, their portal (under Insurance) and the app. It shows the provider, plan, policy number, dates of cover and the claims phone number from the insurance booking, plus any policy document you attach to that booking and leave visible to the client. An insurance booking that already had a day card from before keeps it; delete that card and the policy moves into the section.
• A package whose flights and hotel are inside it. The flights and hotel carry the trip, so the package container (the tour operator's name) stays on your Bookings tab and off the client's itinerary. A package with nothing inside it still gets its card, since it is the only thing standing for that part of the trip.

When Days Fall Outside the Trip's Dates

An itinerary keeps the dates it was built on. If a trip's dates and its itinerary disagree, the builder tells you which side looks wrong and offers the matching fix. Nothing is re-dated until you click.

• The trip moved. When you change a trip's start date (in the trip's Edit form or on the proposal cover), JourneyFuse asks Move the itinerary with the trip? and shows the old and new dates. Move days shifts every day from the old trip dates, plus the day either side, by the same number of days. The empty placeholder days on the new dates are replaced, and Undo puts the dates back. It won't move anything when a day holds cruise ports tied to the ship's real sailing, a booking still dated on the old dates (change the booking and its itinerary item follows), or a new date that already has plans. In those cases it tells you why and leaves everything where it was.
• The trip's dates are wrong. If the days outside the trip are the dates of the trip's own bookings, the banner reads This trip is set to … but its bookings run … and offers Match trip dates to bookings. That is common when a trip was saved with the wrong year. If the bookings span more than 60 days, a booking date is probably mistyped, so the banner explains without a button.
• The whole itinerary is on other dates, and no booking vouches for them. Shift to trip dates moves the itinerary so it starts on the trip's first day.
• Empty leftover days outside the trip (for example from a cancelled sailing) can be removed with Remove empty days.

Days more than one day outside the trip are labelled Outside trip dates in the day list. A day hanging just one day off either end (a red-eye landing, a late checkout) is left unlabelled. The trip's Overview tab lists the same days with their year and an Outside trip dates label, so nothing is hidden from you.

Sharing & Password Protection

When you publish an itinerary, it gets a public share link so clients can view all their trip details, confirmations, and documents from any device. Because that link also surfaces supporting documents like receipts and vouchers, you can lock it behind a password from the Share dialog.

Open the Share dialog and click Generate to create a unique, easy-to-share password like mint-harbor-93. It's short enough to read aloud or type on a phone, but random enough that a stray link isn't wide open. You can also type your own password instead. Click Save to apply it, and the public link will then prompt for the password before showing the itinerary. To remove protection, clear the field and save.

When you compose a trip email and insert the Itinerary block, the password is added automatically under the "View Itinerary" button, so your client gets the link and the password together in one message. There's no separate password to remember or send on its own.

Keyboard Shortcuts

• Enter — confirm edits on a block field
• Escape — cancel editing
• Drag and drop — reorder blocks within a day

Tips

• Start with your library, not from scratch. Once you've saved a few day plans for popular destinations, new itineraries take minutes instead of hours.
• Use compact view for review calls. When you're on the phone with a client walking through their trip, compact view lets you see the whole day without scrolling.
• Add images to at least your hotel blocks. Even one property photo per hotel makes the published itinerary feel dramatically more polished.
• Save your best dining and excursion blocks. That perfect Santorini sunset dinner block? Save it. You'll use it again.
• Use Trip Guides for packing lists and destination tips. Clients love getting a "here's what to pack" guide alongside their itinerary — it shows you've thought of everything.

FAQ

Can I export the itinerary as a PDF? Yes. Open the ⋯ menu at the top of the itinerary (or on any day) and pick Download itinerary PDF. It matches the proposal PDF's look: a branded cover with your logo and the trip's hero photo, and each block's photo printed alongside its details.

The itinerary PDF has no prices, on purpose: it's the day-by-day you can hand to travelers after booking or share with a group. When the trip has a proposal, the same menu also offers Download proposal PDF (with pricing). That's the priced document, with the price, payment schedule, day-by-day and your terms.

Do clients see the same view I see? Clients see a polished, read-only version on their proposal or portal. It includes all the details, images, and carousels — but not the editing controls.

How do I add a pre-cruise night (or any day before Day 1)? Click Add a day before Day 1 at the top of the Day List. It adds an empty day dated the day before your current Day 1, and every existing day keeps its date, so a cruise stays on its real sailing dates. Keep the cruise booking on the dates from the confirmation. You don't need to move the cruise's start date to make room. To add a day between two existing days, hover the gap between them and click the +.

Can I reorder days? Yes, drag days in the left sidebar to rearrange them. Dates update automatically.

Some of my days have a date and some don't. How do I fix that? Use Start date at the top of the Day List. It re-dates every day in order from the date you pick — days that had no date take the date their position calls for, and days that were already dated slide to match. Day numbers and content stay put, and the toast offers Undo. The one exception is an itinerary holding cruise days synced from a sailing: those are fixed to the ship's dates, so add nights with Add a day before Day 1 instead.

Related

• Disney Park Days — specialized planning for Disney park visits
• Creating Proposals — how itineraries fit into client proposals
• Client Portal — what clients see when they view their itinerary