Last updated August 4, 2026
You've booked the cruise, the client is happy, and then the price drops $400 two weeks later. Without price monitoring, you'd never know. Price Watches keep an eye on hotel and cruise prices after you book, so when the price drops, you can rebook at the lower rate and save your client money — or earn some extra goodwill (and commission) in the process.
JourneyFuse tracks prices using different methods depending on the supplier:
| Supplier | How prices are checked |
|---|---|
| Hotels & Resorts | Automated — checked via Amadeus, SerpApi, and Xotelo with scheduled background checks |
| Royal Caribbean | Automated — checked via the RC API with scheduled background checks |
| Celebrity Cruises | Automated — checked via the Celebrity API with scheduled background checks |
| Carnival | Automated — checked via the Carnival API with scheduled background checks |
| Other cruise lines | Manual — you get a direct link to the supplier's search page for quick spot-checks |
| Other suppliers | Manual — add a custom search URL when creating the watch |
For automated watches, JourneyFuse checks prices on a regular schedule and alerts you when something changes. For manual watches, you still get reminders to check — you just do the lookup yourself.
Go to Price Watches in the sidebar and click New Watch. You have two paths:
Select an existing booking from any trip and the watch auto-fills the supplier, confirmation number, and amount paid. This is the fastest way — two clicks and you're tracking.
Manually enter the details. Use this for bookings that aren't in JourneyFuse yet, or when you want to watch a price before you've even booked (like monitoring a cabin category to see if it drops before committing).
The fields depend on what you're tracking:
For all watches:
For cruises:
For hotels:
The first time an automated watch runs, you get a First check notice rather than a price alert. It shows two numbers side by side: the price you recorded, and the first price we read from the supplier.
Those two numbers usually differ, and that difference is not a drop. What you recorded is your booked cabin or room at your booked rate, often through a trade portal. What we read is the cheapest bookable one of that class at today's public rate. The gap between them is normal, and it can be large. It does not mean the fare has moved, and it is not money your client can claim back.
Treat the first reading as the starting line. From the second check onward we compare each reading against the previous reading, so anything reported after that is a real movement in the published price. If the first check does show a much lower number and you want to act on it, call the line and ask about your specific category and rate before promising a client anything.
You control exactly when JourneyFuse notifies you:
Got something wrong on the way in? Nothing about a watch is locked once it exists, and correcting it keeps every price check you've already logged.
Open the watch, click the … menu, and pick Edit watch settings. From there you can change:
Two things live elsewhere on purpose. Edit booked price (same menu) sets what you paid, since that is the number every drop is measured against. And a watch keeps its type for life — if you meant to watch a hotel and set up a cruise, create the right one and delete the other.
Guest count is worth a second look on cruises. We quote the fare at that occupancy and divide by it for the per-person figure, so a watch set to 3 guests on a 4-guest booking compares the wrong price every time it checks. Fixing it takes a few seconds and keeps your price history.
Enter what the cruise line's website would have quoted you: the fare with taxes, fees, and port expenses included, but without gratuities — and without extras like travel protection or transfers. The public prices we check work exactly that way (we verified this against Royal Caribbean's live pricing), so matching it keeps every drop comparison apples to apples. If your invoice shows one total, subtract the prepaid gratuities line and any add-ons.
Royal Caribbean, Celebrity, and Carnival publish one lead (cheapest) fare per cabin class — Interior, Ocean View, Balcony, Suite (Celebrity adds Concierge and AquaClass). There is no public price for a specific tier like Grand Suite or Sky Suite, so a watch set to one of those can't be priced automatically; the watch will tell you which classes are available. Setting the category to Suite gets it tracking the lead suite fare — just remember that's usually the cheapest suite on the ship, so treat a drop as a signal to check pricing for your exact category rather than a quote for it.
Every cruise and hotel watch page shows a Check price on [supplier] link right under the current price. By default it opens the supplier's own site pre-filtered to your ship, sailing date, and guest count, so a manual look takes one click. Found a deeper link yourself — say, the cruise line's booking flow with your exact suite pre-selected? Paste it into Edit watch settings → Search URL and the link opens your URL instead. Record what you find with Log price, using the same basis as the automatic checks (taxes and port fees in, gratuities out) so your price history stays apples to apples.
Each watch card gives you the key numbers at a glance:
Watches we haven't checked yet show no first check and no movement. That's deliberate — until we've read the price ourselves there's nothing to compare against, and comparing to the rate you booked would report savings that aren't there.
Two rows of controls sit above the list.
The pills pick the kind of watch: All, Flights, or Stays & cruises. The search box beside them matches on the ship or property name, the supplier, and the client.
The Show row narrows what's left:
The filters stack, so "Icon of the Seas" plus "On my widget" shows only that ship's marketing sailings. They apply to this visit only, and clear when you reload.
When you watch two or more sailings of the same ship with no client booking attached, like the ones "A ship's sailings" adds for your widget, they fold into one row for that ship. The row shows how many sailings it holds, the date range, how many are on your widget, and the lowest current price. Click it to open the sailings, listed by date.
Watches tied to a client booking always keep their own row, so the trips a client is waiting on never get tucked away. A price drop inside a group shows as a chip on the group row and still appears in the drop queue at the top.
Groups open up on their own when you pick a ship in Any ship or type in the search box, so a match is never hidden inside a closed group. On sailings with no booking, the smaller line under the price reads Added at rather than Booked, since it's the price when you added the watch, not a sale.
To see every sailing on its own row, turn off Group by ship in the Show row. It only appears when something can be grouped, and the page remembers your choice in that browser.
Each watch featured on your sailings widget carries an On widget label. The small green lightning bolt beside a status means something else: we check that watch's price automatically.
Click Select to the right of the Show row. Every row gets a checkbox, and Select all picks up everything currently on screen. The box on a ship's group row selects every sailing in it, and you can open the group to pick them one by one.
With rows selected, the bar above the list offers:
Removing is permanent and the price history goes with the watch, so the confirmation tells you what you're about to lose: how many of them are live on your sailings widget, and how many are attached to a client booking.
The selection always follows what's on screen. If you select everything and then pick a ship, only that ship's watches stay selected, so a filter you change after selecting can never sweep up rows you can no longer see.
Click Live Check on any watch to trigger an immediate price lookup. For automated watches (hotels, Royal Caribbean, Celebrity, Carnival), the current price comes back instantly. For manual watches, it opens the supplier's search page in a new tab so you can check and log the result.
Click History on any watch to see a full log of every price check — the date, price found, whether it went up or down, and how it was checked (automated vs. manual). This is great for spotting pricing trends. Some cruise lines drop prices in waves, and the history helps you see those patterns.
Only you. A price watch is your own working note on your own booking, so it stays with the advisor who created it — it isn't shared with the rest of the workspace, and agency owners and admins don't see it either. Alerts, reminders, and the savings total on your Watches page all follow the same rule.
The one exception is a cruise watch you deliberately publish. Turning on Feature on website widget puts that sailing on your agency's public sailings widget, which is the whole point of the setting. Everything else stays private to you.
If you're an owner or admin looking for team-wide numbers, price watches aren't the place to find them. Reports and the agency dashboard cover production and commissions; watches are a per-advisor tool.
Does JourneyFuse rebook for me? No — JourneyFuse monitors prices and alerts you. The actual rebooking is still a conversation between you and the supplier. This is intentional, since rebooking policies vary by supplier and you may want to discuss options with your client first.
How often are automated checks run? You set the check interval when creating the watch (e.g., every 1 day, every 3 days). Background cron checks run on that schedule automatically.
Can my agency owner see the watches I've set up? No. Watches are private to the advisor who created them, and that includes owners and admins of a host agency. See Who Can See Your Price Watches.
Do Lite advisors have price watches? No. Price Watches are part of the full JourneyFuse app, so they're available to advisors on a paid JourneyFuse plan. Lite advisors working out of a host agency's back office don't have the Watches page.
I set the guest count (or the sailing date) wrong. Do I have to start over? No. Open the watch, use … → Edit watch settings, and correct it there. Your price history stays with the watch. See Changing a Watch After You Create It.
Can I track prices for bookings made outside JourneyFuse? Yes. Use the "Start from Scratch" option and enter the details manually. You don't need a booking record in JourneyFuse to create a watch.
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