Add Viator Tours, Booked on Your Own Link

JourneyFuse reads tours straight from Viator, so you never retype one. The title, Viator's photos, the write-up, what's included and not included, the length, the meeting point and the cancellation terms all come in for you, with a price in your agency's currency.

When your client is ready, the itinerary card shows a Book on Viator button. It carries your Viator Travel Agent ids, so the booking commission is yours.

There are three ways to add a tour:

• Paste a Viator link into AI Import, on a trip or a proposal
• Search Viator from an excursion card in the itinerary builder
• Pick from the tours that fit a port day in a cruise's Port guide

Before You Start: Add Your Viator Travel Agent Link

This is what makes the commission yours. You do it once.

1. Sign in to your account on the Viator Travel Agent site.
2. Open any tour and click Share with Client. Copy the link it gives you.
3. In JourneyFuse, go to Settings → Profile and find Viator Travel Agent link.
4. Paste the link and click Save. Under the box you see Bookings will credit partner P… with your ids.

From then on, every Viator tour you add carries your ids on its Book on Viator link.

No Travel Agent link yet? Tours still come in, but the Book on Viator button opens the plain Viator page, which credits nobody. JourneyFuse reminds you each time until you add one. It never uses JourneyFuse's own Viator account on your clients' links.

A link that shows That link carries JourneyFuse's id came from an import, not from your own Travel Agent account. Make a fresh one with Share with Client.

Paste a Viator Link

1. On a trip, go to Bookings → New booking → AI import from a confirmation. On a proposal, use Import with AI.
2. Paste the tour's link from viator.com (any page that ends in a tour code, like …/d479-5045P81) and click Extract options.
3. Check the review card, then click Import.

If you pasted your own Share with Client link, that link's ids are used for this tour.

How the price comes in

• It is Viator's lowest from price, converted into your agency's currency at Viator's own rate, so it matches what your client sees on Viator.
• A per-person price is multiplied by the trip's travelers. A tour Viator prices for the whole group (many private tours) comes in as one total. The review card says which.
• The price on the day depends on the date, start time and option your client picks, so check it before you send.

Search Viator From an Excursion Card

1. In the itinerary builder, click Add item → Tour or activity.
2. Under Find it on Viator, type what you are looking for: snorkel, food tour, Vatican.
3. Click Use this tour. The card fills in with the name, city, meeting point, length, highlights, photos and your Book on Viator link.
4. Check the details and save.

The search looks where the card is: the card's city, the cruise port on that day, or else the trip's destination. The heading says where, for example Find it on Viator in Cozumel.

Tours That Fit a Port Day

On a cruise port day, open the Port guide from the day's card. Tours at this port lists Viator's tours that fit the time ashore:

• Each tour's longest length has to fit the time between getting off the ship and the be-back time, with time to reach the meeting point on both sides.
• On an upcoming date, each tour is checked for that day: sold-out tours and tours with no start time that fits are left out. The rest show That day prices for your trip's travelers and the start times that work.
• Pick a start time and click Add to this day. The tour goes on the trip as a booking on that day and time, priced the way the list showed it, and onto the itinerary.

Tours are not offered on embarkation or disembarkation days, when guests are boarding or leaving the ship.

The trip has no travelers recorded? Prices assume 2, and the list says so. Add the travelers to the trip for exact prices.

After Your Client Books

Your client books and pays Viator directly, using your link. When they send you the confirmation:

1. Open the tour on the trip and add the confirmation number.
2. The Book on Viator button disappears from the itinerary, so nobody books it twice.

JourneyFuse does not yet hear from Viator when a client books, so the confirmation number is yours to add. Once it is on the trip, the tour shows in the trip's Viator panel with its voucher and free-cancellation deadline: see Viator Tours & Activities.

Good to Know

• Ratings on tour rows combine Viator and Tripadvisor reviews. They are not shown on the client's itinerary card.
• Tour content is refreshed from Viator at least every hour, so a price or a sold-out date can change between looks.
• Each advisor uses their own link. Teammates add their own Travel Agent link under their own Settings → Profile.