Per-Option Deposits & Insurance

Your proposal's deposit rule normally applies to every option on it. That works when one rule fits the whole quote (30% across the board), but falls apart the moment your suppliers disagree with each other. A cruise line wants a flat $245 per cabin. The resort next to it on the same proposal wants 25%. Enter $245 as a flat deposit and every option asks for $245, including the $12,000 one.

Every option can carry its own deposit and its own travel protection instead. Set them once on the option and the client sees exactly that option's terms when they pick it.

Setting a Deposit on One Option

Open the proposal editor and click the option you want. On the option, open the Terms & protection tab. At the bottom is a Payment & insurance for this option section.

1. Turn on the Payment schedule switch. It starts as a copy of the proposal's terms, so you only change what differs.
2. Edit that option's schedule: the Deposit (a flat amount, a percentage or per traveler, due at booking or on a date) and the Final balance (days before travel or a specific date).
3. Leave the switch off on every other option. Those keep the proposal's terms from Deposit & payments.

A shortcut from the other side: when a proposal has two or more options, Deposit & payments lists What each option charges at booking. Click Set its own beside an option to jump straight to its Terms & protection tab (it reads Edit once that option has its own terms).

Under the switch, the option reads back what it charges next to the proposal default, so you can see at a glance which options are on their own terms.

A $245 cabin deposit on a $5,104 cruise: turn on the override for the cruise option, add a Deposit row of $245 flat due at booking, and add a Final balance row. Your other options keep the proposal's percentage. No more converting off-percentage deposits into awkward numbers like 4.7665%.

What the Client Sees

The client picks an option and the checkout prices that option's terms:

• The payment schedule on the proposal page shows the option's own deposit and balance.
• Due today at checkout matches that deposit.
• The card authorization holds exactly that amount.

All three read the same setting, so the number the client is quoted is the number their card is held for.

You don't have to change your proposal-level deposit. Options without an override still use it, so leave your usual default in place and override only the odd one out.

Add-Ons and Cabins Still Apply

Two things stack on top of an option's deposit, unchanged:

• Add-ons flagged "due at booking" with their own deposit are collected in addition to the option's deposit, exactly as they are for the proposal-level rule.
• Selectable cruise cabins that carry their own deposit still win. If a stateroom category states a $900 deposit, that's what's collected for that cabin, whatever the option's schedule says. Per-cabin is more specific than per-option.

Bundles Are the One Exception

On a split-bundle proposal (the client picks from several categories and buys them together), the deposit comes from the proposal-level rule, not from any one option's override. An option's deposit is scoped to that option's price, while a bundle charge covers the whole combined total, so mixing the two would collect the wrong amount. Set the deposit at the proposal level for bundles.

Quoting Two Insurance Carriers

The same Payment & insurance for this option section holds a travel-protection override, and travel protection is not limited to one carrier.

Add as many plans as you want to offer and give each one a Carrier. Leave the carrier blank on a plan and it inherits the proposal's provider.

The client sees a pick-one list with the carrier shown against each plan, so a Faye policy sitting next to the tour operator's own coverage is clearly labeled. When every plan is from the same carrier, the label is left off — repeating one provider on every row is just noise.

Mark one plan Recommended to flag it, and save any plan to your workspace library with the star icon so you can drop it onto the next proposal. Library plans remember their carrier.

Money Paid Directly to the Supplier

Some of the trip is not yours to collect. Resort fees, a car rental balance settled at the counter, a park gate ticket, a ferry desk. Set that row's When to At check-in (not collected) and it shows the client the amount without ever being charged or invoiced. It sits on top of the trip price, so it does not shrink the balance you do collect.

The row then offers a Paid at box. Type where it gets paid in your own words, and the client sees it: "Car rental balance, at check-in (paid at the car rental counter)". Leave it blank and the line reads "paid on arrival", which is the safe wording when the venue is obvious from the row's name.

Good to Know

• Group pages work the same way: a package with its own deposit bills that deposit at checkout, on the card hold and on the traveler's invoice, and is paid the way the page's Where does their money go? says, including when you change that later. Two exceptions: a package priced by room-sharing grid always uses the page's plan, and a package with named plans ticked in the plan library bills its plan instead.
• Turning an override off restores the proposal default immediately; nothing is left behind on the option.
• A schedule whose rows are all invoice-collected means "collect nothing at booking, invoice it later" — that's a real setup, not an empty one, and the checkout will honor it.