Last updated October 11, 2026
JourneyFuse uses a per-agent pricing model. Each agent in your workspace needs a paid seat after your free trial ends.
| Plan | Price | Billing |
|---|---|---|
| Annual | $20/agent/month | Billed yearly |
| Monthly | $25/agent/month | Billed monthly |
The annual plan saves 20% compared to monthly billing.
Every new workspace gets a 30-day free trial with full access to all features. No credit card is required to start. When the trial ends, you'll be prompted to choose a plan to continue using JourneyFuse.
Go to Settings → Billing to manage your subscription:
Your subscription is based on the number of active agents in your workspace:
On a self-serve agency plan, Settings → Billing shows each seat under Seats. A pending invite has two controls. The circular arrow resends the same invitation, so the link in every earlier copy of the email keeps working. The × cancels the invite only: the seat stays on your plan as an empty seat, ready for someone else. To stop paying for an empty seat, click the × on that empty seat; the confirmation shows your new price and the credit for the rest of the period.
An agency picks how its team is billed in Settings → Billing:
An agency that pays for its team can also have some agents pay for themselves while it keeps covering everyone else. Owners and admins set this one agent at a time:
The agent gets a notification asking them to subscribe from their own Settings → Billing page. They choose monthly, quarterly or yearly, and pay with their own card. Nothing changes until they do: your agency plan keeps covering them, so nobody is ever locked out. Once their seat is active, it comes off your agency bill.
To cover an agent again, switch Who pays for this seat back to Your agency. Their own subscription ends at the end of the period they already paid for, and your plan picks them up from then, so no month is paid twice. If an agent's own subscription ends any other way, your plan covers them again and you get a notification.
Only agents can pay for their own seat. Owners, admins and support staff stay on the agency plan. Everyone who pays for themselves is listed on Settings → Billing under Agents who pay for their own seat.
Some features have usage limits that vary by plan. Limits reset at the start of each calendar month.
| Feature | Trial | Paid | Need more? |
|---|---|---|---|
| Monthly emails | 500 | 5,000 | Email add-ons from $9/mo |
Unlimited campaigns on all plans — the only limit is total email volume per month. After a trial expires, email sends are disabled until you subscribe to a paid plan.
Email add-on tiers: Starter (10,000 emails, $9/mo), Growth (25,000 emails, $14/mo), Pro (50,000 emails, $25/mo). Each person has their own allowance and picks their own add-on, so one advisor's campaigns never use up a teammate's. Only campaigns count: trip automations, form follow-ups and emails sent from the inbox or a client's page do not. Upgrade from Settings → Billing.
See Email Campaigns for more details on email sending limits and tracking.
Solo advisors pay for one seat. Agency workspaces pay per agent, with volume pricing that scales with team size — including a single-seat option for one-agent agencies that need the full agency toolset (commission submissions, agency dashboard, and white-label branding). Both get the same core features.
See Workspace Settings for more on configuring your workspace.
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