Last updated August 22, 2026
JourneyFuse templates can be shared at three visibility levels — Private, Agency, or Community. This applies to itinerary templates, resource guides, forms, and email templates.
| Level | Who can see it | Use case |
|---|---|---|
| Private | Only your workspace | Personal templates, client-specific content |
| Agency | All workspaces in your agency | Reusable templates for your team |
| Community | All JourneyFuse users | Sharing with the broader advisor community |
When you share at the Community level, your template goes through an admin review before appearing publicly.
Nothing is shared until you choose to share it. A Private template stays with its author — other advisors in the same workspace cannot see it, and no setting anywhere changes that.
Some advisors belong to a second, shared workspace as well as their own — a group set up so a team can pool templates while each advisor keeps their own clients and trips separate.
By default, the group's shared library only appears while you are switched into the group workspace. An owner or admin of that workspace can change this under Settings → Agency & Branding → Team & Portal → Agency Controls, with the switch reading "Share this agency's library with members everywhere". With it on, anything shared with that group also appears in each member's own workspace, so they no longer have to switch back and forth.
What that setting does and does not do:
If you want to change a shared item, open it and choose Copy to my library. That creates your own private copy in your current workspace — content, sections, and photos included — which you can edit freely. The original is untouched, and your copy does not receive later updates from the group.
When saving or sharing a template, you'll see a visibility picker with three options: Private, Agency, and Community. Select the level you want and save.
The share dialog appears in:
Go to Templates → Gallery to browse available templates. The gallery is organized into three sections:
Use the search bar to find templates by name. Filter by type using the tabs: All, Forms, Email Templates, Itineraries, or Resource Guides.
Each template card shows:
To use someone else's template, click Clone. This creates a private copy in your workspace that you can customize. The original template's clone count increases by one.
Click any template card to preview its contents before cloning. The preview shows structured details relevant to the template type — field counts for forms, destinations for itineraries, subject lines for email packs, etc.
Bring your TravelJoy clients, trips, bookings and commission history into JourneyFuse. Two self-serve exports carry it, and we migrate it free.
Bring your TESS export into JourneyFuse. Drag-drop the .xlsx, preview what comes over per sheet, then confirm — nothing imports until you say so.
Add your own Facebook and Instagram pixel to your landing page and booking links, so your Meta ads can report and optimize on real bookings.