Cruise Ship Profiles

When you add a cruise to a trip, JourneyFuse automatically builds a ship profile into the itinerary — so your client sees the ship itself, not just a list of ports. No data entry required: the moment your cruise booking has a cruise line and a ship name, the profile populates from our ship library.

What your client sees: a polished ship card with tabs for the ship overview, the day-by-day sailing, stateroom categories, dining, onboard activities, and a few line-specific tips.

What's in the Profile

The ship card appears in the At a glance / Highlights area of the itinerary and on the public proposal page. It includes:

• Overview — a short description of the ship, key stats (guests, tonnage, year), and a View deck plans link to the cruise line's official deck plans. When the booking has a cabin assigned, a Your cabin card shows the cabin number, category, and deck here too. A Ship mates card sits alongside it when you've added travel companions (see below).
• Itinerary — the day-by-day sailing: each port with arrival and departure times, plus sea days, embarkation, and disembarkation.
• Staterooms — every stateroom category on the ship (Interior, Oceanview, Balcony, Mini-Suite, Suite, and line-specific tiers like Sky Suites or Yacht Club), with square footage, how many it sleeps, and what's included. If you've linked the client's specific cabin, it's highlighted at the top as Your cabin.
• Dining — complimentary and specialty venues.
• Activities — onboard entertainment, pools, shows, and activities.
• Tips — quick, line-wide advice (booking specialty dining early, check-in timing, packing notes). You can replace these with your own (see below).

How to Get the Ship Profile to Show

The profile is driven by the cruise booking, so the key is to add the cruise as a booking — not just type ports into the itinerary by hand.

1. On the trip, go to Bookings → Add Booking → choose Cruise.
2. Set the Cruise Line and Ship Name, and the sailing dates.
3. Save. JourneyFuse matches the sailing and fills in the day-by-day ports and the ship profile automatically.

Once the booking is in place, open the Itinerary tab and you'll see the ship card. It shows on the client's public itinerary and proposal too.

Highlight the Booked Cabin

To feature the exact cabin your client booked, open the cruise booking and select the stateroom category. That category then appears as Your cabin at the top of the Staterooms tab, with the rest of the ship's categories listed below it.

The cabin number, category, and deck come straight from the booking, so once they're on the cruise booking the Your cabin card on the ship overview fills in automatically. Nothing to set on the itinerary itself.

Write Your Own Dining, Activities or Tips

The ship overview block has Restaurants & bars, Activities and Tips boxes. Anything you type in one replaces that tab on the client's ship card for this cruise only. Leave a box blank to keep the standard list.

Use it for anything true of this sailing rather than the ship in general: a venue opening after a drydock, "Aqua-class guests only", or your own tips for this ship.

Show Ship Mates (families with multiple cabins)

When a family or party books several cabins on the same sailing, you can show everyone's cabin on each person's itinerary so they know who is where.

1. Open the Itinerary tab and click the cruise's ship overview block to edit it.
2. In Ship mates, click Add ship mate and enter each companion's name and cabin (for example, Jacob — M238).
3. Save. A Ship mates card appears on that client's ship overview listing the names and cabins you added.

This is a manual list, so it works whether the cabins are booked under one trip or as separate trips for each cabin. It is the right fit for a family booking multiple cabins, which is different from a group booking (a group you build and sell as one). See Group Bookings if you are selling a true group.

Troubleshooting

The ship card isn't showing. The profile only appears when the cruise is added as a booking with a ship name. If you built the itinerary by adding day blocks manually, add the cruise under Bookings (steps above) and it will populate. If you added the booking but the card still isn't there, open the cruise booking and re-save, or use Sync Bookings on the itinerary to refresh.

The Your cabin card is missing, but the cabin is on the booking. This could happen when the trip was started from a saved itinerary template or copied from another trip and the cruise booking was added afterwards: the ship card came over without a booking attached. A cruise booking added to such a trip now attaches itself to the ship card. If an older trip still shows no cabin, contact support and we will relink it.

A tab is missing (no Staterooms, or no Dining). We have deep content for the major ocean lines, and we're continually expanding coverage. If a specific ship is thin on detail, the tabs with data still show, and you can reach out to support to have a ship's content prioritized.

The details look slightly off for my ship. Ship specs (square footage, capacity) are accurate representative figures — cruise lines often publish ranges that vary by deck. If something looks materially wrong for a ship you sell often, let support know and we'll correct the catalog.

Good to Know

• Stateroom photos are being added across the fleet. Category details (size, occupancy, what's included) show today; cabin photography is rolling out by line.
• Kids and teen programming isn't broken out as its own section yet — it often appears within the dining and activities content — and a dedicated section is on the near-term roadmap.
• The profile works the same on individual cruise itineraries and group cruise bookings.