Managing Suppliers

The Suppliers page is a quick reference for all the vendors you work with — cruise lines, resorts, hotels, tour operators, and more. JourneyFuse comes with a built-in directory of common suppliers, and you can add your own custom ones on top.

Browsing Suppliers

Suppliers are organized into category tabs:

• All — every supplier
• Cruises
• Resorts
• Hotels
• Theme Parks
• Tours
• Platforms
• Other — insurance, transportation, car rentals, rail, and more

Use the search bar to find a supplier by name, type, or description across all categories.

Suppliers in Multiple Categories

Some suppliers sell more than one kind of product. Disney, for example, is a theme park, a resort, and a hotel all at once. You can tag a supplier with several categories so it shows up under each relevant filter, instead of being buried under just one.

When editing a supplier you'll see two fields:

• Primary category — the main type, used for the supplier's icon and the lead badge color
• Also appears under — any extra categories the supplier should be filterable by

Once tagged, the supplier appears whenever an agent filters by any of its categories, and its card shows a badge for each one. Built-in multi-category suppliers like Disney World, Universal, and Sandals come pre-tagged, so they already show up under the right filters with no setup.

What's on Each Supplier Card

Each card shows:

• Name and type (e.g. "Cruise Line", "All-Inclusive Resort")
• Category badge
• Commission rate — if you've set one
• Booking count — how many bookings you've made with this supplier
• Phone number — click to dial
• Website and Agent Portal links — open in a new tab

Editing a Built-in Supplier

JourneyFuse's built-in suppliers can be customized for your workspace. Click the edit (pencil) icon on any supplier card to update:

• Name, description
• Primary category and additional categories (see "Suppliers in Multiple Categories" above)
• Website and agent portal URLs
• Phone and email
• Commission rate — stored as a percentage, used as a reference when entering commissions
• Booking notes — internal notes your team sees when booking with this supplier
• Terms & conditions

Your edits apply only to your workspace and don't affect other users.

Only owners and admins can edit suppliers and add custom suppliers.

Adding a Custom Supplier

If a supplier isn't in the built-in directory, click Add Supplier (top right) to create your own. Custom suppliers appear alongside built-in ones and support all the same fields.

Deleting a Custom Supplier

Only custom suppliers can be deleted. Click the trash icon on any custom supplier card and confirm. Built-in suppliers can be edited but not removed.