Last updated September 1, 2026
Reconciling a supplier statement says the supplier told you they were paying. It does not say the money arrived. The Deposits screen (Commissions → Deposits) closes that gap: it takes the credits from your bank or accounting system and matches each one to the supplier statements you have already reconciled, so you can see which commissions are genuinely backed by cash.
This is advisory unless you turn it on. Confirming a deposit records a fact — it does not by itself release or withhold anybody's money. Only if you enable Require cleared deposit does it become a gate on advisor payouts. Leave it off and nothing about your payout process changes.
Click Connect QuickBooks on the Deposits screen and authorize the company you use for the agency's banking. After that, we pull your deposits automatically every night and match them for you. Nothing is written back to your books — the connection is read-only.
One thing to understand before you connect, because it explains everything you will see:
We read what you have booked, not what your bank has sent. QuickBooks does not share its bank-feed For review queue with any app — not us, not anyone. That data is licensed per-access from the services QuickBooks buys bank connections from, and Intuit does not resell it through their API. So a deposit becomes visible to us only after you categorize it into the register.
In practice this is a non-event, because categorizing deposits is already part of closing your books. But it does mean:
What we read. Deposits, sales receipts paid straight into a bank account, and journal entries that debit a bank account. Which of those your money lands in depends on how your bookkeeper works, which is why there is a What is in QuickBooks? button — see below.
Money going out is never read. Only credits into a bank account are pulled or stored. Payroll, rent, transfers and card payments are dropped before they ever reach JourneyFuse.
Export deposits from your bank or accounting system and drop the file on Import a file instead. We read the date, amount and description columns whatever they happen to be called, and ignore money going out. This works with or without a QuickBooks connection, and it is the right tool when you need to confirm something that is not categorized yet.
Once connected, this button shows you what we can actually see — without importing anything. It reports:
Use it the first time you connect, and any time a sync brings in less than you expected. If it shows nothing at all, the usual answer is that the deposits are still sitting in For review in QuickBooks.
Each credit is compared against the supplier deposits you are waiting on. A deposit here means every reconciliation booked against one supplier payment on one date, added up — because that is what the bank actually shows. Sixty-nine small statements from one supplier arrive as a single ACH, and we match that single figure.
There are four outcomes:
| Outcome | What happens |
|---|---|
| Exact amount, one candidate | Confirmed automatically. |
| Exact amount, several candidates | Goes to your review queue so you choose. |
| Close but not exact | Proposed with the difference spelled out. Never automatic. |
| No plausible match | Sits in the queue; dismiss it if it is not commission. |
Only an exact amount is ever confirmed automatically. A near miss is always your decision. Marking a supplier paid who has not paid would release advisor money against cash that never arrived, so anything short of an exact figure asks you first — and records the difference when you accept it.
Banks routinely lump several suppliers' money into a single credit, so nothing matches it on its own. Open the deposit and choose This credit paid more than one supplier…, then tick every deposit it covers.
Each deposit is taken in full, for exactly what its statements say — there is no amount to type, so nothing you enter can disagree with the paperwork. As you tick, we show what is left: either "these account for the whole credit", or the figure still unexplained. Leaving some unexplained is fine and often correct — part of a credit may be commission and part may be something else — and the leftover is recorded as the difference you accepted, the same way it is on an ordinary match.
Undo puts all of it back, every supplier at once.
Some credits are never supplier commission and turn up every month: a client paying you through another platform, bank interest, a transfer between your own accounts. Rather than dismissing those one at a time forever, make a rule.
Tick two or more of them in the queue and use Make a rule from these in the Rules panel. We find the wording they share and propose it back to you as a sentence — "Lines containing behalf, kaj" — so there is no syntax to learn. Reference numbers and anything with digits in it are left out, because those change every payment.
Before you save, we tell you how many other deposits in your queue the same rule would catch. A rule that reads narrow can be broader than it looks, and a dismissal that happens automatically is one nobody watches happen.
From then on, matching credits are set aside as they arrive and the import summary says how many. A rule can be switched off without deleting it, and the list shows how many deposits each one has actually decided — so a rule that has never fired is visible as such.
Rules only ever dismiss. No rule confirms a deposit for you, because confirming can release advisor money. That decision stays yours.
Every dismissal is reversible. The dismissed section under the queue lists everything set aside, says whether a person or a rule did it, and offers Put back on each — or on a whole selection at once.
Bank descriptors rarely say the supplier's name. When you confirm a match, we offer to remember the payer behind it — so "WORLD TRAVEL HOL DYNAMICS EFT DEPOSIT" matches Resort for a Day on its own next month. You are shown the exact phrase before you agree to it, and you can confirm just the one instead.
QuickBooks requires the authorization to be renewed periodically. When it expires, the Deposits screen shows an amber QuickBooks needs reconnecting banner and stops pulling. Click Reconnect QuickBooks and pick the same company.
We deliberately make this loud rather than letting it fail quietly, because a connection that has silently stopped looks exactly like a quiet week.
Does connecting QuickBooks change my books? No. The connection is read-only. We never create, edit or delete anything in QuickBooks.
Can you see my whole bank account? We only read credits into bank accounts, and only inside the lookback window. Money going out is never pulled or stored.
Can I still upload files after connecting? Yes, and it is the right move for anything you have not categorized in QuickBooks yet. Uploading the same deposit twice is safe — duplicates are recognised and skipped.
I disconnected. Did I lose my confirmed deposits? No. Deposits already imported stay, because they are a record of money that arrived. Only the connection is removed.
Why did a sync bring in less than I expected? Usually one of three things: the deposits are still in For review in QuickBooks; the payment is older than your lookback window (adjustable on the card); or they are recorded in a way the probe will show you. What is in QuickBooks? answers all three.
Bulk-import a spreadsheet of commissions — any supplier, any sale type, and your whole team's sales in one file.
Track expected and received commissions per booking, monitor statuses, and view commission summaries by trip.
Change a supplier's commission rate with an effective date so older bookings keep the rate that was actually in force when they were booked.