Taxes and Fees Due at the Property

Many hotels charge something your client pays at check-in rather than to you: a city or tourist tax, a resort fee, a deposit for incidentals. It is usually in the local currency, so a USD trip to Rome can have 45 EUR due at the hotel. JourneyFuse keeps this as its own field on each booking, so you don't have to retype it into a note every time.

Adding it to a booking

Open the booking (Trips → a trip → Bookings → Full booking editor) and find Due at the property, between Cancellation policy and Notes. It has three boxes:

• Amount. What your client pays on arrival, for example 45.
• Currency. Starts as the booking's own currency. Pick the local one if it differs, for example EUR.
• What it is for. A few words your client will read, for example local taxes or resort fee.

Save the booking. To remove it, clear the amount and save again; the currency and description are cleared with it.

What your client sees

The line appears under the booking on the client portal, the shared itinerary, the mobile app and the invoice (web and PDF):

Due at the property: €45.00 · local taxes

It is a reminder only. It is never added to the booking price, the invoice total, the balance due or your sales reports, because your client pays it to the hotel, not to you.

Tips

• Different amounts per hotel. Each booking has its own field, so a 15 EUR stay and a 45 EUR stay each show the right figure.
• Already noting it in Notes? You can move it here and take that line out of the client note, so it isn't shown twice.
• Paid to the supplier, but part of the price? If the amount is part of what the trip costs and you just want it off your balance, use Paid directly to supplier instead. Due at the property is for money that was never in the price.