Sales Volume in Commissions

Your commission ledger has always tracked what you earned. It now also tracks what each sale was worth — the amount the client actually paid.

These are two different numbers, and both matter. Your commission is your income. Your sales volume is what most suppliers use to set your commission tier. If you have ever been asked "how much did you book with us last year?" and had to rebuild the answer in a spreadsheet, this is the field that answers it.

Sales volume is not your commission. A $6,000 cruise that paid you $600 contributes $6,000 to sales volume and $600 to commission. Suppliers set tiers on the first number.

Where to enter it

The Sale amount field is optional everywhere it appears, and leaving it blank never affects what you get paid.

The field is labelled to match what you are selling — Trip cost for a trip, Premium for a policy, Price for an activity.

Commissions linked to a booking

If a commission is attached to a booking, you never type the sale value at all. It comes straight from the booking's own price, so there is nothing to keep in sync and nothing to enter twice.

Reading the total

The ledger's totals strip shows your sales volume, and — while any commission is missing a sale value — how many it is actually built from:

Sales volume $202,620.81 across 43 of 52

That second half is deliberate. Commissions recorded before this feature existed have no sale value, so the total would otherwise quietly under-report and look like a number you could trust. As you fill values in, the count rises until the "across" note disappears.

Blank is not zero. A commission with no sale value shows a dash (—), never $0.00, so you can tell "nobody has said" apart from "this genuinely sold for nothing".

What is left out

A sale is counted unless one of these applies:

• You excluded it. Use Exclude from sales on the row menu for your own agent travel, a FAM trip, a comped booking, a pass-through like air or park tickets, or something the client booked themselves. The commission stays exactly as it was — still owed, still payable, still in every commission total. Only the sale leaves reporting.
• The commission was clawed back. A supplier reclaiming commission means the trip cancelled, so it was not a sale.

A written-off commission still counts. Writing one off means you gave up on collecting the money — the client still travelled and you still sold the trip.

Exporting for a supplier

Export CSV on the ledger includes a Sale value column, so you can filter to one supplier and send the total straight to them. Commissions with no sale value export as blank rather than zero, so a gap in your records never turns into a number you did not mean to claim.