Supplier Fees on Remittances

Some suppliers take a fee out of the commission on their remittance, usually a payment-processing charge, and pay you the rest. So the deposit that lands in your bank is the net, less than the stated commission. JourneyFuse lets you record that fee as a known deduction when you match the deposit, so everything reconciles cleanly and the advisor is paid on the net.

This is different from a host fee. A host fee is something the agency keeps. A supplier fee is the supplier's own deduction that you pass through, it is never your income, and it comes off the top before the advisor split.

How it works

The fee is a known deduction, not a shortfall. It explains why the net deposit is less than the stated commission:

• The commission's gross stays the stated amount (for example $50.69).
• The supplier fee (for example $1.52) is recorded against the match.
• The advisor is paid the net: gross minus the fee, then their split.

Example. Hilton's remittance shows a $50.69 commission, a $1.52 fee, and a $49.17 net deposit. With the advisor on a 100% split:

Gross commission	$50.69
Supplier fee	−$1.52
Net commission	$49.17
Advisor split	100%
Advisor receives	$49.17

The deposit reconciles to zero unmatched, and nothing is flagged as a variance, because the fee accounts for the gap.

Why not an adjustment? Recording the fee as a deposit "adjustment" double-counts it and pushes the deposit into Unmatched. Use the supplier fee field on the match instead, which keeps the deposit reconciled and the gross commission intact.

Recording a supplier fee

1. Open the supplier deposit and go to Commissions → match (the matching screen for that payment).
2. Select the commission the deposit is paying.
3. In Actual, enter the amount that actually landed (the net, for example $49.17).
4. In Supplier fee, enter the fee the supplier deducted on their statement (for example $1.52).
5. The row reads fully accounted, with no shortfall, because the net plus the fee equals the stated commission. Reconcile.

After that, the commission shows the full breakdown (gross, supplier fee, net) and the advisor is paid the net.

When the split is below 100%

The fee comes off the top before the split, so both sides share it in proportion. On a 70/30 split, a $3 supplier fee on a $100 commission leaves $97 to split: the advisor gets $67.90 and the agency keeps $29.10. The gross still reads $100, and the $3 is recorded as the supplier's deduction.

Personal and FAM trips

The supplier fee is recorded when you match the deposit, so it applies to whatever commission the deposit is paying. It does not change how a personal or FAM trip is handled, where the advisor already keeps the full amount.