Supplier Fees on Remittances

Some suppliers take a fee out of the commission before paying you, usually a payment-processing charge. The deposit that lands in your bank is the net, a little less than the commission earned. JourneyFuse records that fee as a known deduction, so the deposit reconciles cleanly and nothing is flagged as a short payment.

The agency absorbs the fee. Advisors are paid their split of the full commission. The fee comes out of the agency's share.

This is different from a host fee. A host fee is something the agency keeps. A supplier fee is money the supplier kept and nobody receives.

How it works

• The commission's gross stays the amount earned (for example $50.69).
• The supplier fee (for example $1.52) is recorded against the commission.
• The commission reads fully collected when the net arrives, because the net plus the fee equals the gross.
• The advisor is paid their split of the gross.

Example. Hilton's remittance shows a $50.69 commission, a $1.52 fee, and a $49.17 net deposit. With the advisor on a 70% split:

The agency's share is the cash received minus what the advisor is paid, so the fee reduces the agency's share only.

Statements that print their own fee (TACS)

TACS (NTT Data), which pays hotel commissions for Hilton and others, prints three figures on every statement:

When a statement like this is confirmed, JourneyFuse does the fee work for you:

1. Each line keeps the commission it earned, so it still matches the advisor's filing.
2. The fee is spread across the lines in proportion, to the cent.
3. When you match a line, its share of the fee is recorded automatically. You don't type anything in the fee field.
4. The lines' cash adds up to the Net Payment, so the statement matches its bank deposit exactly.

The statement is also checked against its own totals. If the lines you've recorded don't add up to the Transactions figure, the Inbox shows the exact amount missing under A statement doesn't add up, and the only answer offered is Add the missing line. The fee is already on the statement, so the gap can't be explained away as a fee.

If you confirm only some of a statement's lines, the fee isn't spread (there's no way to know which share is theirs). Confirm the whole statement to get the fee recorded automatically.

Recording a supplier fee by hand

For a supplier that doesn't print its fee:

1. Open the supplier payment's matching screen.
2. Select the commission the payment is paying.
3. In Actual, enter the amount that actually landed (the net, for example $49.17).
4. In Supplier fee, enter the fee the supplier deducted (for example $1.52).
5. The row reads fully accounted, with no shortfall. Reconcile.

Personal and FAM trips

The supplier fee is recorded when you match the payment, so it applies to whatever commission the payment is paying. It doesn't change how a personal or FAM trip is handled, where the advisor already keeps the full amount.